Sithandiwe Tracey Dlamini

Matriculant (Grade 12)

Durban,KZN

Summary

Proactive and customer-focused, I excelled as a Shop Assistant at Yaip Fragnances, enhancing shopping experiences and boosting sales through expert product knowledge and effective upselling strategies. Demonstrated exceptional team collaboration and cash handling abilities, significantly contributing to shop efficiency and customer satisfaction.

Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.

Overview

years of professional experience

Work History

Shop Assistant

Yaip Fragnances

03.2022 - Current

I would like to

Maintained poise and serenity during challenging situations involving dissatisfied customers.
Guided customers in finding products, promoting an enjoyable shopping atmosphere.
Delivered timely completion of daily tasks, effectively supporting the operational needs of the shop.
Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.

Education

No Degree - Humanities

Mtapho High School

Durban, South Africa

04.2001 -

Skills

Customer servicice

Timeline