Peo Segano

• Provide comprehensive administrative support to the COO, Managing Executive Casual Dining Restaurants, Managing Executive Franchising, Managing Executive Finance, and Managing Executive Procurement
• Scheduling meetings, and handling travel arrangements
• - Draft, edit, and proofread correspondence, reports, and presentations for executive review
• - Facilitate smooth communication between the COO and various departments, ensuring timely dissemination of information
• Manage confidential documents and sensitive information with the utmost discretion and confidentiality
• Coordinate and execute events, including board meetings, conferences, and corporate functions
• Oversee office operations, including ordering supplies, handling incoming calls, and maintaining office equipment
• Prepared and delivered executive-level presentations using Microsoft Office Suite
• Organize and maintain files, records, and databases, ensuring efficient document retrieval
• Collaborate with cross-functional teams to streamline processes and improve workflow efficiency
• Coordinate logistics for corporate events and manage event budgets.

• Coordinate and manage online teaching team, ensuring effective communication and collaboration among members
• Assist in developing and updating online course materials and curriculum to meet educational objectives
• Provide guidance, training, and mentorship to team members to enhance their teaching skills and knowledge of online teaching tools and technologies
• Ensure quality of online instruction by conducting regular evaluations, providing feedback, and implementing improvements
• Create and manage teaching schedules, ensuring adequate coverage and addressing any scheduling conflicts or issues
• Address student inquiries, concerns, and issues related to online courses and provide support as needed
• Oversee use of educational technology and online learning platforms, troubleshooting technical issues, and recommending upgrades or improvements
• Analyze data related to student performance and course effectiveness to make data-driven decisions and improvements
• Prepare and submit reports on team performance, student outcomes, and other relevant metrics to higher authorities or administrators
• Ensure that team members adhere to school or institution policies, including academic integrity and code of conduct
• Stay updated on emerging trends in online education and propose innovative approaches to enhance online learning experience

Prepare engaging and structured lesson plans tailored to the needs and proficiency levels of students

• Deliver online English lessons effectively, covering grammar, vocabulary, reading, writing, speaking, and listening skills
• Evaluate student progress through quizzes, tests, assignments, and provide constructive feedback on their language skills
• Adjust teaching methods and materials to meet the diverse learning styles and abilities of individual students
• Using online teaching platforms, digital tools, and resources for delivering lessons effectively
• Promote cultural sensitivity and awareness when teaching English as a second language, respecting backgrounds of diverse learners
• Addressing behavior issues and ensuring safe and respectful learning atmosphere
• Staying updated on best practices in English language teaching and participating in ongoing professional development
• Provide constructive feedback to students to help them improve their language skills, including pronunciation.

• Provide legal advice and guidance to clients regarding their car insurance claims, disputes, and coverage issues
• Assess the validity and merit of car insurance claims, helping clients understand their rights and options
• Review insurance policies and contracts to determine coverage limits, exclusions, and obligations of both the insured and the insurer
• Negotiate with insurance companies on behalf of clients to reach fair settlements for claims related to accidents, injuries, property damage, or theft
• Represent clients in alternative dispute resolution processes such as mediation or arbitration to resolve insurance disputes more efficiently
• Managing multiple client cases simultaneously, prioritizing tasks and deadlines effectively

• Managing the general manager's appointments, meetings, and events, and sending reminders
• Handling email communication, drafting and responding to messages on behalf of the employer
• Screening and managing phone calls, taking messages, and directing calls to the appropriate parties
• Organizing and maintaining important documents, files, and records
• Performing various administrative duties such as data entry, filing, and paperwork
• Assisting in preparing materials for meetings, taking meeting minutes, and ensuring all necessary resources are available
• Running personal errands for the employer, such as grocery shopping, picking up dry cleaning, or handling personal appointments
• Helping to plan and coordinate events, parties, or gatherings
• Assisting with budgeting, expense tracking, and managing financial records or bills
• Providing technical support for devices, software, or gadgets used by the employer
• Managing and updating the employer's social media profiles and accounts, if required
• Maintaining strict confidentiality and discretion regarding sensitive information and personal matters
• Prioritizing tasks and managing time efficiently to ensure the smooth operation of the employer's personal and professional life
• Handling unexpected issues or challenges that may arise in the course of assisting the general manager.

• Using various methods to generate leads, including cold calling, networking, referrals, and digital marketing strategies
• Meet with potential clients to assess their insurance needs and provide them with information about suitable policies and coverage options
• Prepare insurance quotes based on the client's requirements, explaining the terms and conditions, coverage limits, and premiums
• Assist clients in selecting and purchasing car insurance policies that best meet their needs and budget
• Identify opportunities to offer other insurance products, such as homeowners or life insurance, to existing clients.

• Handling students' enquiries and providing academic advice
• Assisting students during biannual registration
• Processing comments on student records
• Managing and transferring calls at switchboard
• Arranging travel arrangements for the Dean and completing financial claim forms
• Forwarding for approval.