Penitence Thusang Makatu
Shop Assistant
Rustenburg,NW
Summary
Organized Shop Assistant with 7 years of Sales experience. Works well with no supervision and maintains focus on delivering top-notch assistance. Known for taking initiative and trained in point of sales use and maintenance. Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Shop Assistant
Valumed Pharmacy
Sun City
06.2019 - Current
- Checked incoming orders and organized new stock.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Addressed customer issues immediately to guarantee swift resolution.
- Increased shop productivity by improving team processes and streamlining tasks.
- Assisted with purchases by removing tags and placing purchased merchandise in bags.
- Helped managers with daily checklists and last-minute requirements.
- Inventoried supplies regularly and reported needs to management.
- Helped customers find merchandise and assisted with sizing and accessories.
- Addressed customer issues immediately to guarantee swift resolution
Sales Consultant
Verimark
Rustenburg
03.2018 - 05.2019
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Created detailed sales presentations to communicate product features and market data.
- Maximized customer retention by resolving issues quickly.
- Retained consistent client base by conducting market research to develop brand strategy.
Outbound Call Center Agent
Bayport Financial Services
05.2016 - 02.2018
- Researched prospective accounts to understand needs, build target lists and develop effective emails and scripts.
- Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Collaborated and communicated across organizational levels to derive new strategies for reaching broad range of customers and document progress.
- Followed-up on leads produced by outbound marketing campaigns based on established criteria.
Education
High School Diploma -
Kwazini Adult School
Rustenburg 04.2001 -
No Degree - Medical Officer Administration
Intec College
Rustenburg 04.2001 -
No Degree - Hospitality Course
Kgwarano Hospitality Service
04.2001 -
Skills
Competitive knowledge
undefinedTimeline
Shop Assistant
Valumed Pharmacy
06.2019 - Current
Sales Consultant
Verimark
03.2018 - 05.2019
Outbound Call Center Agent
Bayport Financial Services
05.2016 - 02.2018
High School Diploma -
Kwazini Adult School
04.2001 -
No Degree - Medical Officer Administration
Intec College
04.2001 -
No Degree - Hospitality Course
Kgwarano Hospitality Service
04.2001 -
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