Peggy Mothudi
Daveyton Ext2
Summary
Driven Universal Banker with a proven track record at First National Bank, adept at enhancing customer relationships and efficiently handling financial transactions, including cash management and money transfers. Leveraged expertise in banking products to educate and empower customers, achieving significant improvements in client satisfaction. Exhibits a self-motivated nature alongside strong capabilities in developing customer connections and cash handling.
Overview
15
15
years of professional experience
Work History
Universal Banker
First National Bank
Benoni
11.2009 - Current
Education
Diploma - Business Management
Kroonstad College
KroonstadSkills
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines
Educated customers on various banking products and services, empowering them to make informed financial decisions aligned with their personal goals
Strengthened customer relationships with proactive communication and timely resolution of queries or concerns
Balanced teller drawers and ATM cash
Teller experience
Educated customers on features and benefits of banking products and services
Self-motivated nature
Money transfers
Developed and maintained strong customer relationships, providing exceptional service and advice
Developing customer relationships
Cash Handling
Languages
Afrikaans
Upper intermediate (B2)
Zulu
Intermediate (B1)
South Sotho
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Universal Banker
First National Bank
11.2009 - Current
Diploma - Business Management
Kroonstad College