Pearl Modiegi Matlou

• Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
• Create and implement a traffic system (enhance the existing one).
• Oversee the studio's operational workflow and its various workstreams.
• Coordinate efforts to build and forge relationships with various business units to effectively manage resources and meet project deadlines consistently.
• Champion lean management principles within the organization, optimizing workflows while minimizing excess resource consumption.
• Support eBucks vision and strategy (Brand & Digital) to understand and improve prioritization.
• Proactively engage with stakeholders of all levels to address bottlenecks, and optimize operational efficiency.
• Coordination and control of workflow from brief through all facets of concept creative production, implementation, and final collateral across all channels/media.
• Manage critical reporting. Efficiencies, job, project, time.
• Manage budgets for multiple projects, ensuring timely delivery, and cost control.
• Improve team productivity through effective communication, training, and performance evaluations.
• Optimize inventory management strategy through accurate forecasting and demand planning methodologies.
• Streamlined operational processes by implementing efficiency improvements and reducing waste.
• Demonstrate expertise in conflict resolution by mediating disputes between team members or departments, and facilitating a harmonious work environment.

• Manage and be responsible for the design studio and traffic team.
• Great understanding of agency industry rate card.
• Streamlined traffic operations by implementing efficient routing strategies and optimizing resource allocation.
• Optimized traffic flow by analyzing and implementing efficient routing strategies.
• Built project timelines, team delegation plans and provided instructions for task completion.
• Created work schedules and project management plans organization-wide to maintain efficiency and timeliness.

Role Summary: As a traffic manager for a digital agency, I worked in collaboration with department heads to manage the smooth flow of work, effectively delivering projects, drawing up concise production schedules, allocating agency resources, tasking, and ensuring these are adhered to by the creatives, development, and client service teams to maximize our return on human capital. Preparing reports and plans to effectively structure teams based on the current requirements of the agency.

• Managing traffic processes and ensuring that the studio adhered to its policies and protocols.
• Assigning tasks to resources.
• Overseeing teams, ensuring that they complete their required responsibilities and tasks.
• Overseeing the studio to ensure that the proper processes to deliver a quality product are followed.
• Problem-solving any resource or scheduling conflicts.
• Working closely with the relevant departments to review, manage, and book the right resources for the job.
• Scheduling and managing any meetings relating to in-studio work (e.g., kick-start, reviews, etc.).
• Conducting status meetings with Client Service per account, managing the capturing of timesheets for studio leads and studio teams, and encouraging collaboration and team spirit among resources.
• Proactively exploring new methodologies, systems, and processes that enhance the flow of work through the agency, manage scope creep to ensure that projects are delivered on time, according to scope, budget, and strategy expectations.
• Understand project budgets, the basic revenue model, the pricing model, and billing processes.
• Track and report team hours on a weekly basis.

Role Summary: FCB Digital (Hello Computer) is South Africa's largest full-service agency, providing through-the-line strategy. I was employed as the Digital Traffic Manager, managing and scheduling the biggest account digitally, South African Tourism, among other small accounts.

Responsibilities:

• Preparing reports and plans to effectively structure teams based on the current requirements of the agency.
• Managing traffic processes and ensuring that the studio adheres to its policies and protocols, assigning tasks to resources.
• Overseeing teams, ensuring that they complete their required responsibilities and tasks.
• Overseeing the studio to ensure that the proper processes to deliver a quality product are followed.
• Problem-solving any resource or scheduling conflicts.
• Working closely with the relevant departments, such as Studio Leads and Project Management, to review, manage, and book the right resources for the job.
• Scheduling and managing any meetings relating to in-studio work (e.g. kickstarts, reviews, etc.
• Conducting status meetings with Client Service (and Project Management) per account.
• Managing and capturing timesheets for studio leads and studio teams.
• Encouraging collaboration and team spirit among resources, proactively exploring new methodologies, systems, and processes that enhance the flow of work through the agency.
• Balanced workload distribution among carriers by assigning tasks based on their availability and capabilities.

Role Summary: Osiris Trading offers a complete range of e-commerce and online marketing solutions, with out-of-the-box, through-the-line marketing solutions for online casinos and online gaming clients spread globally. I was placed in the creative department as a Traffic Manager, handling all studio deadlines.

Responsibilities:

• Receive briefs, and consult with relevant individuals to find the appropriate resources for the task.
• Traffic briefs into the system (in-house systems).
  Allocate resources efficiently and effectively.
• Follow up with project owners. Designers and copywriters.
  Monitor daily campaign delivery.
• Time management and adherence to deadlines.
• Appropriate, brief prioritization.
• Communicate the relevant, brief information to all stakeholders throughout the process.
• Promote a collaborative culture between designers and marketers. Manage the freelance resource and function.
• Developing a traffic flow system within the studio, ensuring that tasks are properly briefed in the studio, either by the client or the account manager.
• Planning tasks effectively across all divisions, assigning tasks to relevant parties, communicating expectations clearly, and ensuring timelines are given and adhered to.
• Monitoring project progress to ensure all deadlines are met in a timely manner.
• Ensuring hours are logged and monitored for billing and reporting purposes.
• Quality management and control.
• Ensuring all projects are closed out properly.
• Monthly Reporting.
• Campaigns I have managed: BETWAY AFRICA – Kenya, Uganda, South Africa, Ghana, PLATNUM PLAY, ROYAL VEGAS, 7 SULTANS, VDV (Italian). Trafficking and scheduling – Mailers, splash pages, banners, regional campaigns, occasion-specific campaigns.

Role Summary: Xfacta is a bespoke strategic design and brand concept agency. I was employed as an Assistant Traffic and Production Manager. It was a small agency where one found themselves taking on every role, including client service at times, which was to my advantage as a learning curve to understand the clients' service and clients better.

Responsibilities

• Daily liaising between clients, production, and the creative department.
• Sourcing relevant suppliers for specific campaigns.
• Liaising closely with production, print, events, local, and international suppliers.
• To have strong communication and interpersonal skills, with a proven ability to engage diverse operations, and influence across different departments.
• Responsible for maintaining continuous and clear lines of communication with the allocated clients and suppliers at all levels.
• Adhering to the administration required by the management, including the consistency of all outgoing communications.
• Actively managing the day-to-day running of retained clients business and maintaining regular contact with
  them. This will include:

a. Following up on any requests made by clients pertaining to briefs.
b. Preparing for and attending status meetings with clients, according to an agreed timetable.
c. Taking minutes, and issuing accurate contact/status reports within 48 hours of the meeting.
d. Constantly seeking fresh communication ideas and angles, and discussing these with clients.

• Participate in the sourcing of leads for new business prospects.
• Assist in the preparation of strategic and tactical plans for clients.
• Ensure that deliverables agreed to with clients are addressed and achieved.
• Establish professional relationships with clients for the purposes of retaining the business.
• Attend client functions as needed.
• Develop and maintain a working relationship with all members of the team.
• Campaigns I have managed:
  South Point
  White Pearl
  Vox Telecommunications
  Metier
  Edcon – Thank you card
  Randlords
  Palmeira Real Resort
  The Maslow
  Sun International – Sunlux Collection

Role Summary: Avon Justine is the world’s leading direct seller of beauty and related products. It’s a corporate company with its own creative team in-house. I was entrusted with the role of Traffic and Project Manager. Responsibilities include:

• Opening and loading job bags systematically.
• Bursting and understanding briefs. Liaising with various suppliers for print production and cost estimate purposes.
• Liaising with various suppliers for print production and cost estimate purposes.
• Route jobs for internal approvals for the insertion of advertorials and editorials to the media. Administration: Ensuring that all departments' invoice payments are processed in time.
  Updating the status report weekly.
• Work seamlessly with client service and the studio to meet deadlines and to establish resource requirements well in advance.
• Leasing with PR with regard to all events (externally and internally) and media campaigns.
• Ensure that the studio team works to the schedule and completes timesheet accordingly an accurately
• Organizing model and product shoot.
  

Role Summary: Ster-Kinekor is South Africa's leading cinema company. I was employed as a Marketing Assistant. This role was more client-service oriented.

Responsibilities:

Conceptualizing a variety of promotional events in respect to the allocated product (client).

• Assist with identifying, negotiating, and managing potential partners where synergies or similar markets can be secured as potential promotional partners.
  Implement and manage the developed marketing plans or strategies, according to the schedule and budget.
• Handling of public relations (PR) strategies as per allocated product; therefore,

(a) dealing with media agencies timely,

(b) being the first point of contact for the press and media, and

(c) ensuring that both the public and the press have correct information on all products as updated from the company’s website.

• Working closely with creatives and chasing suppliers on different scales of artwork, e.g. Being it an electronic banner or a promotional item, overall coordinate and implement marketing campaigns for all our products, which will include:

a) Communication: website information updates, general collateral development;

b) Direct Marketing: traditional and electronic – brochures, invitations, integrated HTML emails, and newsletters.
c) Advertising: Online material, social media networks, banners, promotional merchandise, TV, radio, and street advertising, to name a few.

d) Events: Premier evenings, charity day events, product launches, and exhibitions.

e) Manage warehouse distribution staff and cinema staff on an event date.

• Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
• Assist with the daily ad hoc tasks assigned to the department.
• Assist the senior marketing assistant with event organizing, international travel arrangements, and compiling the weekly newsletter. Avail all promotional merchandise from clients that we produced.
• Updating website
• Assist with switch board and fill in when receptionist is away.