Paulus Moletsane
General Foreman
Bloemfontein
Overview
30
30
years of professional experience
Work History
General Foreman
Khanya Lesedi Trading
06.2024 - Current
- Oversee and manage daily Site operations
- Ensuring the quality, Safety and production
- Coordination of Sectional teams, Sub-Contractors and suppliers
- Manage schedules, attendance and ensuring/maintenance of work standards
- Planning and allocation of resources including materials
- Daily, weekly and monthly reports
- Resolving of any challenges/problems arising during the activities
- Reason for leaving: Project based (fixed term) contract
Business Development Manager FS/Retail Store Manager
Uyanda Okuhle Workwear
05.2023 - 11.2024
- Successful running of the store/Branch
- Recruiting, training, supervising and appraising the staff
- Managing budgets
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximising profitability and meeting targets
- Calling on Clients, telephonically, electronically and in person
- Ensure compliance with OHSACT
- Liaising with head office, suppliers and service providers (facilities maintenance teams)
- Reason for Leaving: Contract expired
Walk-In Centre Manager
Alteram Solutions
05.2017 - 10.2018
- Run the daily operations on the walk-in centre
- Plan with support teams to initiate programmes that retain and grow staff skills and Expertise
- Manage and develop relationships with key partners internally and externally to get resolution for customer queries
- Aligning activities for staff to ensure a 360 integrated management approach
- Collect, Analyse and make use of primary and secondary data to help design and deliver customer focused services that address the priority areas for Department (Water & Sanitation)
- Lead and develop the team to ensure consistency in performance, stability and succession planning
- Coordinate, drive and measure activities that drive CRM activities
- Adapt and Align company policies to those of the Alteram to ensure serenely and fruitful environment
- Ensure personal conduct and behaviour is aligned to company procedures and that customers receive a friendly, professional and consistently high quality service helping to resolve various queries
- Provide daily support to development and coaching of Senior Consultants and Junior Consultants
- Actively engaging and supporting the development of the team to ensure better performance and succession planning
- Work with HR and Recruitment drive the recruitment & selection of Staff in the Walking Centre
- Conduct Community Field Surveys, load on system and send Daily, weekly and monthly Report to Operations and Early warning Stakeholders
- Actively manage daily Scheduling and Resource allocation to the different programs including Imbizo, Surveys, external meetings and Daily management on behalf of the team
- Implementation and alignment of Change Programmes and Projects which impact the Walking centre
- Run and measure the effectiveness of 1on1's, developing a culture where training and development are part of the team, identifying actions and working with support teams to ensure the skills and knowledge are developed effectively
- Manage the Centres Budget
- Implement measures to ensure equipment is accounted for and well maintained
- Implement control measures to ensure that the walk-in customer daily enquiries and ticket resolution performance as per SLA i.e. logged, resolved, outstanding
- Implement control measures to ensure that tickets escalated to the centre are attended and resolved within the required SLA
- Coordinate with stakeholders to ensure necessary operational systems are made available in the walk-in centre to document, capture time, log and update tickets on case management, and any other application to assist in resolving customer queries
- Drive a performance culture, and processes to achieve service levels and improvements against set targets
- Building and Maintaining effective internal and external stakeholder relationships. This includes but not limited to Training, Meetings and Imbizo's
- Help Maintain open and honest channels of communication at all levels across the business to facilitate best in class sharing and root cause analysis
- Help feed into the data ware housing, by engage stakeholders to ensure information mining and storage takes place to feed into data library
- Reason for Leaving: Limited Duration Contract
Construction Contracts and Projects Manager, General Office Management
PSR Civil Construction
01.2014 - 12.2016
- Analysing all awarded Contracts
- Ensure Compliance and prepare all pre-contract information and documents
- Liaise with different institutions for required documentations i.e Banks and Insurance Companies for Guarantees and Sureties
- Arrange the signing of the contracts.
- Determining the sequence of activities, dependency, outcomes and performance levels
- Program of works
- Monitoring and Evaluation
- Progress Meetings
- Subcontracting
- Site Administration
- Health and Safety
- Measurements and Payment Claims
- Financial Management and Procurement
- Overall Site Management
- Liaise with Employer and Agents
- Monthly Reports
- Completion and Close out reports
Sales Consultant, Sales Manager, Head of Departments - Sales, Marketing and Tendering
SA Fence and Gate
01.2000 - 12.2012
- Walk-in and Phone-in Customers
- Measurements off the plan and on-site
- Quotations
- Cold Calling
- Order Generation
- Invoicing
- Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional relationships with key personnel in assigned customer accounts
- Negotiate and close agreements with large customers
- Monitor and analyse performance metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Perform research and identify new potential customers and new market opportunities
- Provide timely and effective solutions aligned with clients' needs
- Liaise with Marketing and Product Development departments to ensure brand consistency
- Stay up-to-date with new product launches and ensure sales team members are on board
- Provide the planning and leadership to the Departments by ensuring that the appropriate structures, systems, competencies and values are developed in order to meet and exceed the goals of the Departmental plans.
- Assume overall responsibility for developing the annual Departmental plan for the organisation; for strategic planning; market research programmes; field force activities, and control of the marketing budget.
- Prepare new product marketing plans for product introductions in cooperation with senior management colleagues in Operations, Finance, Sales and Marketing.
- Establish a system of reports and communications for all information from the marketing team to the sales team and for feedback and request from the sales team to the marketing team.
- Participate on relevant Statutory Bodies and other industry Associations ensuring that the company has a high level of professional standing.
- Ensure that the systems are in place whereby all Sales and Marketing staff including representatives are familiar with the provisions of the Company Policies.
- Organise and direct marketing and strategy meetings on a regular basis whereby the strategy and promotion programmes are reviewed.
- Report on marketing committee and strategy group activities to senior management colleagues.
- Responsible for performance appraisal of marketing and sales managers and for providing training and development opportunities including a national sales and management training programme.
- Assist the Managing Director in establishing pricing policies
- Researches market and industry related websites and databases to identify opportunities
- Maintain company compliance and registration on industry related procurement/suppliers and statutory databases
- Prepare detailed proposals based on RFP, RFI, RFQ and RFT requirement, ensure that all requirements, both technical and administrative are accounted for and are assigned to the appropriate staff members for review, completion and/or approval
- Schedule and coordinate tender/proposal meeting.
- Work with the Sales team to develop proposal/tendering strategy and support/administrative department staff in the presentation and review the proposal strategy and cost
- Communicate with potential clients, (strategic) partner firms and potential subcontractors to establish proposal response requirement
- Detailed edit of entire proposal to ensure that it meets RFP requirements and to review for accuracy.
- Compile administrative proposal to include company information, references, resumes and other standard information
- Reason for leaving: Personal
Sales Advisor
Barnetts Furnishers - Bloemfontein
01.1998 - 12.2000
- Attending to phone in and walk in clients
- Issuing of quotations and sales orders
- Issuing of the invoices and delivery notes
- Liaising with delivery personnel
- Stock control and management
- Floor display and merchandising
- Store management in absence of the Branch manager
- Daily reporting to the Regional Office.
- Reason for Leaving: Personal Growth
Senior Sales Advisor
Lewis Stores
01.1996 - 12.1998
- Attending to phone in and walk in clients
- Issuing of Computer generated quotations
- Issuing of the invoices and delivery notes
- Stock control and management
- Floor displaying of merchandise
- Weekly and monthly stock take/count
- Liaising with delivery personnel
- Relieving/Standing in for manager and stock clerk when on leave
- Debt Control and management (up to 6 months old debt)
- Reason for leaving: Personal Growth
Education
Bachelor of Managerial Leadership - Not Completed
University of the Free State - School of Business
01-2009
SAP C4C - Customer Relations Management - undefined
Alteram Solutions
01-2017
Presentation Skills - undefined
Trevor Ketler Presentations
01-2009
Tendering and Supply Chain Management - undefined
Southern Business School
01-2007
ISO 9001 - undefined
SA Fence and Gate
01-2007
Building Science and Survey Certificate - undefined
University of the Free State - Quantity Surveying
01-2003
Customer Service Management - undefined
Protea Furnishers
01-1998
Matric - undefined
Reamohetse Secondary School
Botshabelo01-1996
Personnel and Training Management Diploma - undefined
Stanford Business College
Bloemfontein01-1995
Skills
Human Resources
Personnel
Training
Strategic Leadership
Marketing and Sales Management
Customer service
Bid/Tendering
Proposal Writing
Construction Contracts
Operations management
Project Management
Project Initiation
Stakeholder Scoping
Components Determination
Risk Management
Project Scoping
Work Breakdown Structure
Project Scheduling
Cost Management
Earned Value Management
Managing Baseline
References
- Mrs. Rebecca Khwebane, Manager, Alteram Solutions, 010 900 4075
- Mr. Petrus Sesing, Owner, PSR Civil Construction, 072 568 2001
- Mr. T.G Masoetsa, Khanya Lesedi, 0839837252
- Mr. Tertius Venter, GM, SA Fence and Gate, 082 576 8057
- Mr. Relebohile Lethale, R.Eng, AURECON Group, 073 135 6004
- Mr. Theuns Meyer, Lewis Stores, 058 863 3358
- Mr. CH Hendricks, Barnetts Furnitures, 051 447 1643
Personal Information
- ID Number: 750908 5514 084
- Relocation: Yes/Negotiable
- Date of Birth: 08 September 1975
- Driving License: Code C1 (No endorsements)
- Marital Status: Married
- Availability: Yes/Negotiable
- ID Number: 750908 5514 084
Attributes
- Human Resources
- Personnel
- Training
- Strategic Leadership
- Marketing and Sales Management, including relationship (networking) and Customer service
- Bid/Tendering and Proposal Writing
- Construction Contracts and Operations management
- Project Management
Short Courses
- Protea Furnishers - In-house, Customer Service Management, 1998-01-01, 1998-12-31
- Southern Business School, Tendering and Supply Chain Management, 2007-01-01, 2007-12-31
- Cheetah Security, Security Grades E - A, 1477947
- SA Fence and Gate - In-house, Mr. Lynn Graham, ISO 9001, 2007-01-01, 2007-12-31
- Trevor Ketler Presentations, Presentation Skills, 2009-01-01, 2009-12-31
- Alteram Solutions, SAP C4C - Customer Relations Management, 2017-01-01, 2017-12-31
Contracts
- NEC - New Engineering Contracts
- FIDIC - French acronym for the International Federation of Consulting Engineers
- JBCC Series 2000 - Principal Building Agreement
- JBCC Series 2000 - Minor Works Agreement
- JBCC Series 2000 - Nominated and Selected Subcontract Agreement
- CIDB Standard for Uniformity in Construction Procurement
- GCC - General Conditions of Construction Contracts
- COLTO - Committee of Land Transport Officials (Amended GCC)
Personal Statement Skills
- Professionalism/Leadership
- Planning
- Communication
- Decision Making
- Team Player
- Ethical/Principled
- Analytical/Numerate
- Negotiation
- Goal and Result Driven
Dependants
2
Fax
0862980427
Own Vehicle
True
Salary Expectation
Negotiable
Personal data processing
I Paulus Moletsane solemnly declare that information contained herein is to the best of my knowledge, true and correct.
Timeline
General Foreman
Khanya Lesedi Trading
06.2024 - Current
Business Development Manager FS/Retail Store Manager
Uyanda Okuhle Workwear
05.2023 - 11.2024
Walk-In Centre Manager
Alteram Solutions
05.2017 - 10.2018
Construction Contracts and Projects Manager, General Office Management
PSR Civil Construction
01.2014 - 12.2016
Sales Consultant, Sales Manager, Head of Departments - Sales, Marketing and Tendering
SA Fence and Gate
01.2000 - 12.2012
Sales Advisor
Barnetts Furnishers - Bloemfontein
01.1998 - 12.2000
Senior Sales Advisor
Lewis Stores
01.1996 - 12.1998
SAP C4C - Customer Relations Management - undefined
Alteram Solutions
Presentation Skills - undefined
Trevor Ketler Presentations
Tendering and Supply Chain Management - undefined
Southern Business School
ISO 9001 - undefined
SA Fence and Gate
Building Science and Survey Certificate - undefined
University of the Free State - Quantity Surveying
Customer Service Management - undefined
Protea Furnishers
Matric - undefined
Reamohetse Secondary School
Personnel and Training Management Diploma - undefined
Stanford Business College
Bachelor of Managerial Leadership - Not Completed
University of the Free State - School of Business