At African Hands Security Companies, I excelled as a Tailor, mastering patternmaking and fostering teamwork. Renowned for delivering superior quality alterations with a keen eye for detail, I developed a quality control checklist that slashed rework needs. My dedication to training new hires and ensuring customer satisfaction through excellent service and craftsmanship highlights my commitment and skill set.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tailor
African Hands Security Companies
02.2024 - Current
Provided high-quality alteration and repairs for clothing and drapery.
Repaired and replaced defective garment pockets, pocket flags and coat linings.
Created new garments based on established parameters or specific body measurements.
Marked finished patterns with garment size, section and style information.
Assisted clients with fabric selection based on their preferences and intended use of the garment.
Altered patterns to fit client requirements.
Completed fittings with models and customers and pinned garments for planned alterations.
Developed customer trust by consistently delivering superior quality alterations and repairs within promised timelines.
Negotiated strategies relative to product costs, terms and return issues.
Conducted final fittings before special events.
Steamed and ironed fashion items in preparation for professional photo shoots.
Delivered training sessions for new hires on tailoring techniques and customer service excellence.
Initiated quality control checklist for all finished garments, significantly reducing rework.
Measured parts such as sleeves or pant legs and marked or pin-folded alteration lines.
Met with clients to discuss design ideas, take precise measurements and determine satisfaction with finished pieces.
Education
None - None
Malosa High School
Zomba Malawi
Skills
Tailoring and accessorizing
Accomplishments
Successfully executed a seasonal line plan in partnership with product management.