Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
Generic
Pauline Tsholofelo Sebesho

Pauline Tsholofelo Sebesho

Centurion

Summary

Experienced and detail-oriented Administrative and Verification Specialist with over 6 years of progressive experience supporting executives, managing client relations, and ensuring regulatory compliance across the finance, education, and public sectors. Adept at handling sensitive information, coordinating complex administrative processes, and performing high-accuracy data verification and audits. Recognized for reliability, discretion, and a strong ability to work independently or within cross-functional teams. Passionate about contributing to organizations that value integrity, innovation, and continuous professional growth.

Overview

20
20
years of professional experience

Work History

Verification Consultant

Managed Integrity Evaluation (MIE)
01.2023 - 05.2025
  • Verified data and documents for accuracy and compliance
  • Reviewed, analyzed, and validated client information
  • Identified risks, discrepancies, and ensured regulatory compliance
  • Performed audits to maintain data integrity
  • Collaborated with internal teams to enhance quality assurance
  • Maintained detailed, accurate records

Service Desk Agent

EOH
01.2018 - 12.2022
  • Logged, assigned, and monitored service calls from local and international clients
  • Tracked engineer performance and resolved client queries
  • Handled client invoicing and managed call closures
  • Provided professional front-line support and issue resolution

Administrative Officer

University of South Africa (UNISA)
01.2012 - 12.2017
  • Handled student queries and assisted with registration processes
  • Liaised with academic staff regarding schedules and exams
  • Captured student data and managed records
  • Organized and filed academic scripts in compliance with college protocols

Executive Assistant

Special Investigating Unit (SIU)
02.2008 - 12.2011
  • Managed executive calendars, appointments, and travel logistics
  • Prepared official correspondence, reports, and presentations
  • Screened communications and maintained confidentiality
  • Supported cross-departmental administrative functions

Bank Consultant

Absa Bank
03.2005 - 12.2007
  • Provided frontline customer service and banking support
  • Processed payments, deposits, and performed clerical tasks
  • Collected customer information and monitored transactions
  • Ensured compliance with internal policies and procedures

Education

Diploma - Business Administration

Zodiac College
12.2004

Matric Certificate - undefined

Makgetsi High School
12.2003

Skills

Problem-solving

undefined

Additional Information

An enthusiastic, self-motivated, and reliable individual. A mature team player who adapts well to challenges and performs effectively under pressure and tight deadlines.

Personal Information

  • Date of birth: 11/09/84
  • Gender: Female
  • Nationality: South African

Timeline

Verification Consultant

Managed Integrity Evaluation (MIE)
01.2023 - 05.2025

Service Desk Agent

EOH
01.2018 - 12.2022

Administrative Officer

University of South Africa (UNISA)
01.2012 - 12.2017

Executive Assistant

Special Investigating Unit (SIU)
02.2008 - 12.2011

Bank Consultant

Absa Bank
03.2005 - 12.2007

Diploma - Business Administration

Zodiac College

Matric Certificate - undefined

Makgetsi High School
Pauline Tsholofelo Sebesho