Pauline Tsholofelo Sebesho
Centurion
Summary
Experienced and detail-oriented Administrative and Verification Specialist with over 6 years of progressive experience supporting executives, managing client relations, and ensuring regulatory compliance across the finance, education, and public sectors. Adept at handling sensitive information, coordinating complex administrative processes, and performing high-accuracy data verification and audits. Recognized for reliability, discretion, and a strong ability to work independently or within cross-functional teams. Passionate about contributing to organizations that value integrity, innovation, and continuous professional growth.
Overview
20
20
years of professional experience
Work History
Verification Consultant
Managed Integrity Evaluation (MIE)
01.2023 - 05.2025
- Verified data and documents for accuracy and compliance
- Reviewed, analyzed, and validated client information
- Identified risks, discrepancies, and ensured regulatory compliance
- Performed audits to maintain data integrity
- Collaborated with internal teams to enhance quality assurance
- Maintained detailed, accurate records
Service Desk Agent
EOH
01.2018 - 12.2022
- Logged, assigned, and monitored service calls from local and international clients
- Tracked engineer performance and resolved client queries
- Handled client invoicing and managed call closures
- Provided professional front-line support and issue resolution
Administrative Officer
University of South Africa (UNISA)
01.2012 - 12.2017
- Handled student queries and assisted with registration processes
- Liaised with academic staff regarding schedules and exams
- Captured student data and managed records
- Organized and filed academic scripts in compliance with college protocols
Executive Assistant
Special Investigating Unit (SIU)
02.2008 - 12.2011
- Managed executive calendars, appointments, and travel logistics
- Prepared official correspondence, reports, and presentations
- Screened communications and maintained confidentiality
- Supported cross-departmental administrative functions
Bank Consultant
Absa Bank
03.2005 - 12.2007
- Provided frontline customer service and banking support
- Processed payments, deposits, and performed clerical tasks
- Collected customer information and monitored transactions
- Ensured compliance with internal policies and procedures
Education
Diploma - Business Administration
Zodiac College
12.2004
Matric Certificate - undefined
Makgetsi High School
12.2003
Skills
Problem-solving
undefinedAdditional Information
An enthusiastic, self-motivated, and reliable individual. A mature team player who adapts well to challenges and performs effectively under pressure and tight deadlines.
Personal Information
- Date of birth: 11/09/84
- Gender: Female
- Nationality: South African
Timeline
Verification Consultant
Managed Integrity Evaluation (MIE)
01.2023 - 05.2025
Service Desk Agent
EOH
01.2018 - 12.2022
Administrative Officer
University of South Africa (UNISA)
01.2012 - 12.2017
Executive Assistant
Special Investigating Unit (SIU)
02.2008 - 12.2011
Bank Consultant
Absa Bank
03.2005 - 12.2007
Diploma - Business Administration
Zodiac College
Matric Certificate - undefined
Makgetsi High School
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