Paulinah Koketso Molefi
Ms
Pretoria
Summary
Dynamic professional with a proven track record at SPAR Group, excelling in customer service and Microsoft Office. Known for a friendly attitude and exceptional problem-solving skills, consistently delivering positive outcomes and enhancing team collaboration. Demonstrated ability to adapt and thrive under pressure, achieving high customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Ms
SPAR Group
04.2020 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Kgadime Matsepe Secondary School
Pretoria, South Africa 04.2001 -
Skills
Friendly, positive attitude
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Reading
Reading every document at shops to be up to date always.
Timeline
Ms
SPAR Group
04.2020 - 04.2021
High School Diploma -
Kgadime Matsepe Secondary School
04.2001 -
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