Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mmathapelo Mokoena-Mokoena

Quality Manager
CENTURION

Summary

Proven Quality Management within the Energy and Industry Division of ABB ZA. My role involves implementation, maintenance, and improvement of the ISO 9001:2015 Management System in ABB Kusile and Improving Customer satisfaction. Overseeing welding activities (Stainless steel and mild / carbon steel) and Control & Instrumentation activities. I have more than 10 years’ experience in Quality management, Welding Inspection and Non-Destructive Testing field in the manufacturing, Energy and Petrochemical plant environments. I have a great understanding in interpretation and application of SHERQ ISO Standards i.e., ISO 9001, ISO 14001, and ISO 45001, Quality requirements for Fusion welding of metallic materials and have good understanding and interpretation of manufacturing drawings. I enjoy new challenges, always willing to learn and go an extra mile to add value and be an asset in an organization. I take my personal growth and development seriously, to remain relevant and marketable. Diligent Quality Manager with seven years of experience making sure products and services meet internal and external standards. Skilled in market research, project management, and statistical analysis. Organized and analytical with excellent written and verbal communication skills.

Overview

20
20
years of professional experience

Work History

Quality Manager

ABB
06.2018 - Current
  • Company Overview: Proven Quality Management within the Energy and Industry Division of ABB ZA. My role involves implementation, maintenance, and improvement of the ISO 9001:2015 Management System in ABB Kusile and Improving Customer satisfaction.
  • Implementation and maintenance of ISO Integrated Management System (ISO 9001:2015)
  • Continuous improvement of the management system
  • Take part during Tendering Phases by representing the Company's Quality to the Customer, Reviewing the Customer's Quality Requirements, preparing the Quality Section of the tender process
  • Scheduling of Internal audits and Management Reviews
  • Coordinate with external auditors and certification bodies to get the ISO 9001 re-certification
  • Lead and attend site meetings on Quality Control matters
  • Keep a record of any quality issues that arise during work execution or that the client brings up and implement corrective and implementation actions
  • Updating of procedures to latest standards
  • Liaises with the supplier, Construction, C&I Engineering Department where necessary
  • Review the implementation of the Project Quality Plans
  • Overall responsibility of non-Conformities and close offs
  • Planning site inspections
  • Ensure inspection records are maintained
  • Overall responsibility of welding activities on Stainless and Carbon steel
  • Ensure that a shared quality control plan is used to support all the contractors' work
  • Management and control of Project measuring tools calibrations
  • Ensure timely and progressive compilation of project Quality data books
  • Ensure material handling in accordance with methods of statements
  • Proven Quality Management within the Energy and Industry Division of ABB ZA. My role involves implementation, maintenance, and improvement of the ISO 9001:2015 Management System in ABB Kusile and Improving Customer satisfaction.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.

QC Inspector

Mitsubishi Hitachi
01.2015 - 05.2018
  • Carry out inspections as required (as stated in QITP), and in accordance with procedures Industry practices
  • Check and verify if welding is being carried out in accordance with welding procedure specifications and standards (codes)
  • Inspection and testing prior, during and after welding
  • Ensure KKSs numbers as identified on components
  • Verify material certificate to correspond to material cast numbers put on hold work if incorrect
  • Sign off QITP and write inspection reports
  • Raise non-conformance report where necessary
  • Clear non-conformance if product is on hold/witness points
  • Compile all relevant reports on file
  • Operated, calibrated, and maintained testing equipment.
  • Collaborated with production team to address quality issues, enhancing overall product performance.
  • Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
  • Inspected products, components, and materials for defects and compliance with tolerance standards.
  • Proposed and implemented improvements to reduce errors and rejected items.
  • Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
  • Supported continuous improvement initiatives by providing expert recommendations on quality control procedures.
  • Maintained a strong working knowledge of industry regulations and standards, ensuring that all inspections were conducted in accordance with applicable requirements.
  • Streamlined inspection processes by utilizing advanced measuring tools and equipment to increase efficiency.
  • Provided timely feedback to production staff regarding any identified deviations from established specifications or procedures, promoting a proactive approach to maintaining quality standards.
  • Improved product quality by conducting thorough inspections and identifying nonconformances.
  • Assisted in the implementation of a new quality management system, contributing to increased efficiency and effectiveness within the inspection department.
  • Maintained accurate records of inspection results, providing valuable data for process improvement initiatives.
  • Utilized statistical analysis techniques to monitor trends in product quality and identify areas requiring attention or improvement efforts.
  • Participated in cross-functional teams to resolve complex quality issues and drive process improvements throughout the organization.
  • Performed regular calibration checks on inspection equipment, guaranteeing accurate measurements during evaluations.
  • Ensured compliance with industry standards by performing regular audits of manufacturing processes.
  • Documented findings and generated reports with data and recommendations.
  • Trained new QC inspectors on company protocols and industry best practices, fostering a culture of excellence within the team.
  • Coordinated with suppliers to establish clear expectations regarding material quality and adherence to specifications, minimizing potential disruptions in production due to substandard materials received from vendors.
  • Enhanced company reputation for producing high-quality products through diligent inspection efforts.
  • Assisted in the development of standardized operating procedures for quality control processes, ensuring consistency across all inspectors.
  • Reduced defects and waste by implementing effective corrective actions in response to inspection findings.
  • Communicated with production team members about quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Collaborated with production staff to establish and meet quality standards
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Completed precise measurements using special tools.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Updated quality control records and reports.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Provided feedback to production team regarding product quality.
  • Monitored product quality at all stages of production process.
  • Assisted in developing inspection and testing protocols.
  • Recorded inspection and test results on data sheets.
  • Investigated customer complaints to take necessary corrective actions.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Followed safety protocols while handling hazardous materials.
  • Operated and maintained testing equipment.
  • Provided technical support to production personnel.
  • Weighed products prior to shipment to confirm accuracy.
  • Sampled products to verify compliance with standards
  • Trained other workers in inspection and testing procedures.
  • Utilized quality control software to track and analyze product data.
  • Recommended architectural improvements, design solutions, and integration solutions.
  • Repaired faults, reassembled products, and completed additional tests.

QC Inspector

Murray & Roberts
11.2014 - 12.2014
  • Carry out inspections as required (as stated in QITP)
  • Check and verify if welding is being carried out in accordance with welding procedure specifications and standards (codes)
  • Inspection and testing prior, during and after welding
  • Ensure KKSs numbers as identified on components
  • Verify material certificate to correspond to material cast numbers put on hold work if incorrect
  • Sign off QITP and write inspection reports
  • Raise non-conformance report where necessary
  • Clear non-conformance if product is on hold/witness points
  • Compile all relevant reports on file
  • Keep welder certification up to date
  • Operated, calibrated, and maintained testing equipment.
  • Collaborated with production team to address quality issues, enhancing overall product performance.
  • Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
  • Inspected products, components, and materials for defects and compliance with tolerance standards.
  • Proposed and implemented improvements to reduce errors and rejected items.
  • Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
  • Supported continuous improvement initiatives by providing expert recommendations on quality control procedures.
  • Maintained a strong working knowledge of industry regulations and standards, ensuring that all inspections were conducted in accordance with applicable requirements.
  • Streamlined inspection processes by utilizing advanced measuring tools and equipment to increase efficiency.
  • Provided timely feedback to production staff regarding any identified deviations from established specifications or procedures, promoting a proactive approach to maintaining quality standards.
  • Improved product quality by conducting thorough inspections and identifying nonconformances.
  • Assisted in the implementation of a new quality management system, contributing to increased efficiency and effectiveness within the inspection department.
  • Maintained accurate records of inspection results, providing valuable data for process improvement initiatives.
  • Utilized statistical analysis techniques to monitor trends in product quality and identify areas requiring attention or improvement efforts.
  • Participated in cross-functional teams to resolve complex quality issues and drive process improvements throughout the organization.
  • Ensured compliance with industry standards by performing regular audits of manufacturing processes.
  • Performed regular calibration checks on inspection equipment, guaranteeing accurate measurements during evaluations.
  • Documented findings and generated reports with data and recommendations.
  • Trained new QC inspectors on company protocols and industry best practices, fostering a culture of excellence within the team.
  • Coordinated with suppliers to establish clear expectations regarding material quality and adherence to specifications, minimizing potential disruptions in production due to substandard materials received from vendors.
  • Enhanced company reputation for producing high-quality products through diligent inspection efforts.
  • Reduced defects and waste by implementing effective corrective actions in response to inspection findings.
  • Assisted in the development of standardized operating procedures for quality control processes, ensuring consistency across all inspectors.
  • Communicated with production team members about quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Collaborated with production staff to establish and meet quality standards
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Completed precise measurements using special tools.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Updated quality control records and reports.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Monitored product quality at all stages of production process.
  • Provided feedback to production team regarding product quality.
  • Assisted in developing inspection and testing protocols.
  • Recorded inspection and test results on data sheets.
  • Investigated customer complaints to take necessary corrective actions.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Followed safety protocols while handling hazardous materials.
  • Operated and maintained testing equipment.
  • Provided technical support to production personnel.
  • Weighed products prior to shipment to confirm accuracy.
  • Sampled products to verify compliance with standards
  • Trained other workers in inspection and testing procedures.
  • Utilized quality control software to track and analyze product data.
  • Recommended architectural improvements, design solutions, and integration solutions.
  • Repaired faults, reassembled products, and completed additional tests.

QC Inspector

Caterpillar
11.2010 - 10.2014
  • Verify scope of work, quality requirements and customer specification
  • Check QITP or repair procedure applicable
  • Verify applicable drawing
  • Understand material and specifications
  • Understand bought out materials and components
  • Verify requirements to product identification and traceability
  • Carry out dimensional inspection during fabrication and machining
  • Verify that NDT inspection as required on drawing and QITP or repair procedure was carried out
  • Check and verify if welding are being carried out in accordance with welding procedure specifications and control on welding
  • Ensure all equipment calibration is up to date
  • Ensure job numbers as identified on products
  • Operated, calibrated, and maintained testing equipment.
  • Collaborated with production team to address quality issues, enhancing overall product performance.
  • Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
  • Inspected products, components, and materials for defects and compliance with tolerance standards.
  • Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
  • Proposed and implemented improvements to reduce errors and rejected items.
  • Supported continuous improvement initiatives by providing expert recommendations on quality control procedures.
  • Maintained a strong working knowledge of industry regulations and standards, ensuring that all inspections were conducted in accordance with applicable requirements.
  • Streamlined inspection processes by utilizing advanced measuring tools and equipment to increase efficiency.
  • Provided timely feedback to production staff regarding any identified deviations from established specifications or procedures, promoting a proactive approach to maintaining quality standards.
  • Improved product quality by conducting thorough inspections and identifying nonconformances.
  • Assisted in the implementation of a new quality management system, contributing to increased efficiency and effectiveness within the inspection department.
  • Maintained accurate records of inspection results, providing valuable data for process improvement initiatives.
  • Participated in cross-functional teams to resolve complex quality issues and drive process improvements throughout the organization.
  • Utilized statistical analysis techniques to monitor trends in product quality and identify areas requiring attention or improvement efforts.
  • Performed regular calibration checks on inspection equipment, guaranteeing accurate measurements during evaluations.
  • Ensured compliance with industry standards by performing regular audits of manufacturing processes.
  • Documented findings and generated reports with data and recommendations.
  • Trained new QC inspectors on company protocols and industry best practices, fostering a culture of excellence within the team.
  • Coordinated with suppliers to establish clear expectations regarding material quality and adherence to specifications, minimizing potential disruptions in production due to substandard materials received from vendors.
  • Enhanced company reputation for producing high-quality products through diligent inspection efforts.
  • Assisted in the development of standardized operating procedures for quality control processes, ensuring consistency across all inspectors.
  • Reduced defects and waste by implementing effective corrective actions in response to inspection findings.
  • Communicated with production team members about quality issues.
  • Collaborated with production staff to establish and meet quality standards
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Completed precise measurements using special tools.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Updated quality control records and reports.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Provided feedback to production team regarding product quality.
  • Monitored product quality at all stages of production process.
  • Assisted in developing inspection and testing protocols.
  • Recorded inspection and test results on data sheets.
  • Investigated customer complaints to take necessary corrective actions.
  • Followed safety protocols while handling hazardous materials.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Operated and maintained testing equipment.
  • Provided technical support to production personnel.
  • Weighed products prior to shipment to confirm accuracy.
  • Sampled products to verify compliance with standards
  • Trained other workers in inspection and testing procedures.
  • Utilized quality control software to track and analyze product data.
  • Recommended architectural improvements, design solutions, and integration solutions.
  • Repaired faults, reassembled products, and completed additional tests.

QC Inspector

Innovative Inspection Services
11.2007 - 10.2010
  • Perform integrity inspection on High Mast Tower structures
  • Involved in high pressure pipeline layout inspections
  • Perform surface inspection on fuel storage tanks
  • Perform ultrasonic wall thickness
  • Perform corrosion protection inspection (inspection of hot dip galvanized coatings)
  • Provide inspection report
  • Operated, calibrated, and maintained testing equipment.
  • Collaborated with production team to address quality issues, enhancing overall product performance.
  • Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
  • Inspected products, components, and materials for defects and compliance with tolerance standards.
  • Proposed and implemented improvements to reduce errors and rejected items.
  • Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
  • Supported continuous improvement initiatives by providing expert recommendations on quality control procedures.
  • Maintained a strong working knowledge of industry regulations and standards, ensuring that all inspections were conducted in accordance with applicable requirements.
  • Streamlined inspection processes by utilizing advanced measuring tools and equipment to increase efficiency.
  • Provided timely feedback to production staff regarding any identified deviations from established specifications or procedures, promoting a proactive approach to maintaining quality standards.
  • Improved product quality by conducting thorough inspections and identifying nonconformances.
  • Assisted in the implementation of a new quality management system, contributing to increased efficiency and effectiveness within the inspection department.
  • Maintained accurate records of inspection results, providing valuable data for process improvement initiatives.
  • Utilized statistical analysis techniques to monitor trends in product quality and identify areas requiring attention or improvement efforts.
  • Participated in cross-functional teams to resolve complex quality issues and drive process improvements throughout the organization.
  • Performed regular calibration checks on inspection equipment, guaranteeing accurate measurements during evaluations.
  • Ensured compliance with industry standards by performing regular audits of manufacturing processes.
  • Documented findings and generated reports with data and recommendations.
  • Trained new QC inspectors on company protocols and industry best practices, fostering a culture of excellence within the team.
  • Coordinated with suppliers to establish clear expectations regarding material quality and adherence to specifications, minimizing potential disruptions in production due to substandard materials received from vendors.
  • Enhanced company reputation for producing high-quality products through diligent inspection efforts.
  • Assisted in the development of standardized operating procedures for quality control processes, ensuring consistency across all inspectors.
  • Reduced defects and waste by implementing effective corrective actions in response to inspection findings.
  • Communicated with production team members about quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Collaborated with production staff to establish and meet quality standards
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Updated quality control records and reports.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Provided feedback to production team regarding product quality.
  • Monitored product quality at all stages of production process.
  • Assisted in developing inspection and testing protocols.
  • Recorded inspection and test results on data sheets.
  • Investigated customer complaints to take necessary corrective actions.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Followed safety protocols while handling hazardous materials.
  • Operated and maintained testing equipment.
  • Provided technical support to production personnel.
  • Weighed products prior to shipment to confirm accuracy.
  • Sampled products to verify compliance with standards
  • Trained other workers in inspection and testing procedures.
  • Utilized quality control software to track and analyze product data.
  • Recommended architectural improvements, design solutions, and integration solutions.
  • Repaired faults, reassembled products, and completed additional tests.
  • Completed precise measurements using special tools.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.

NDT Technician

Detect Inspection
08.2006 - 09.2006
  • Company Overview: Sasol Secunda
  • Translating NDT procedures into practical work instructions
  • Detecting surface and internal defects on different components using Liquid penetrant testing, Magnetic particle testing and Ultrasonic testing
  • Recording and classifying the results of the test
  • Interpreting and evaluating inspection results
  • Reporting of results
  • Performing daily checks on equipment used before commencing work
  • Sasol Secunda
  • Conducted liquid penetrant tests to locate surface cracks by coating objects with fluorescent dyes, cleaning excess penetrants and applying developers.
  • Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
  • Implemented corrective actions based on NDT findings, resulting in improved manufacturing processes.
  • Supported project completion timelines with timely execution of scheduled inspections and tests.
  • Increased equipment reliability with thorough evaluation of weld quality using visual inspection and other NDT methods.
  • Evaluated and reported inner structure and flaws by preparing scaled diagrams pinpointing defects.

NDT Technician Trainee

Denel Aviation
02.2005 - 03.2006
  • Company Overview: In-Service training
  • Performing NDT techniques on different Aircraft components under direct supervision of NDT level 2 Technicians and section NDT Manager
  • In-Service training
  • Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
  • Conducted liquid penetrant tests to locate surface cracks by coating objects with fluorescent dyes, cleaning excess penetrants and applying developers.
  • Implemented corrective actions based on NDT findings, resulting in improved manufacturing processes.
  • Increased equipment reliability with thorough evaluation of weld quality using visual inspection and other NDT methods.

Education

Advanced Diploma (B-tech) - Quality

University of Johannesburg
Johannesburg
04.2022

Internal Auditor -

NOSA
Pretoria
11.2020

Diploma in Total Quality Management -

University of South Africa
Pretoria
06.2019

Level 2 Welding and Fabrication Inspectors -

South African Institute of Welding
Johannesburg, Gauteng
12.2012

Diploma- Non-Destructive Testing -

Vaal University of Technology
Johannesburg
04.2006

Skills

Quality management systems

Internal auditing

Total quality management

Quality planning

Continuous improvement

Document management

Regulatory compliance

Supplier relationship management

Customer satisfaction

Product inspection

External auditing

Compliance monitoring

Timeline

Quality Manager

ABB
06.2018 - Current

QC Inspector

Mitsubishi Hitachi
01.2015 - 05.2018

QC Inspector

Murray & Roberts
11.2014 - 12.2014

QC Inspector

Caterpillar
11.2010 - 10.2014

QC Inspector

Innovative Inspection Services
11.2007 - 10.2010

NDT Technician

Detect Inspection
08.2006 - 09.2006

NDT Technician Trainee

Denel Aviation
02.2005 - 03.2006

Advanced Diploma (B-tech) - Quality

University of Johannesburg

Internal Auditor -

NOSA

Diploma in Total Quality Management -

University of South Africa

Level 2 Welding and Fabrication Inspectors -

South African Institute of Welding

Diploma- Non-Destructive Testing -

Vaal University of Technology

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