Paulina Ntja Mabasa
Production Assistant
Johannesburg
Summary
Reliable employee seeking textile production assistant managers position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced sales and marketing with over 10 years of experience in textile reputation for resolving problems and improving customer satisfaction.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Production Manager(Textile Manufacture)
Clotho Corporate
Johannesburg
01.2021 - Current
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained excellent attendance record, consistently arriving to work on time.
Sales & Marketing Coordinator
Clotho Corporate cc
Johannesburg
05.2019 - 12.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Increased sales by offering advice on purchases and promoting additional products.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Manager
Kangu Investments
Johannesburg
02.2006 - 04.2019
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Receptionist Clerk
Clotho Corporate
Johannesburg
02.2001 - 12.2005
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Coordinated catering and set up conference rooms for corporate and client meetings.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Troubleshot copy machines and printers and scheduled service as needed.
- Provided callers with address, directions, company website and related information.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
Textile Supervisor
Clotho Corporate cc
Johannesburg
10.1999 - 01.2001
- Coordinated schedules and reviewed work performance for staff.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Spearheaded adoption of production systems that drove productivity and fostered staff longevity.
- Coordinated project workflows for departments.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 2-member management team with related direct reports.
- Oversaw, coached and evaluated 20 machinest employees.
General Production Worker
Clotho Corporate cc
Johannesburg
05.1999 - 09.1999
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Organized work to meet demanding production goals.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Education
Certificate - Business Management
Central Technical College
Johannesburg 01.2017 - 05.2017
Certificate - Basic Supervisor
Clothing Industry Training Board
Johannesburg 01.1999 - 04.1999
Cerificate - Electronic Engineering N4
Highveld Technical College
Johannesburg 01.1998 - 04.1998
Certificate - Electronic Engineering N3
Highveld Technical College
Johannesburg 09.1997 - 12.1997
Certificate - Electronic Engineering N2
Highveld Technical College
Johannesburg 05.1997 - 08.1997
Certificate - Electronic Engineering
Highveld Technical College
Johannesburg 01.1997 - 04.1997
No Degree - Matric
Tladi Secondary School
JohannesburgSkills
Production knowledge
undefinedTimeline
Assistant Production Manager(Textile Manufacture)
Clotho Corporate
01.2021 - Current
Sales & Marketing Coordinator
Clotho Corporate cc
05.2019 - 12.2020
Certificate - Business Management
Central Technical College
01.2017 - 05.2017
Sales Manager
Kangu Investments
02.2006 - 04.2019
Receptionist Clerk
Clotho Corporate
02.2001 - 12.2005
Textile Supervisor
Clotho Corporate cc
10.1999 - 01.2001
General Production Worker
Clotho Corporate cc
05.1999 - 09.1999
Certificate - Basic Supervisor
Clothing Industry Training Board
01.1999 - 04.1999
Cerificate - Electronic Engineering N4
Highveld Technical College
01.1998 - 04.1998
Certificate - Electronic Engineering N3
Highveld Technical College
09.1997 - 12.1997
Certificate - Electronic Engineering N2
Highveld Technical College
05.1997 - 08.1997
Certificate - Electronic Engineering
Highveld Technical College
01.1997 - 04.1997
No Degree - Matric
Tladi Secondary School
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