Paul Molefe
1452 Molefi Street Dobsonville
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Cashier
ster-kinikor
johannesburg
03.2019 - 10.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Processed customer refunds and exchanges according to established guidelines.
Debt Collector
Saya Recoveries
johannesburg
01.2011 - 01.2015
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Maintained high volume of calls and met demands of busy and productive group.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Debt Collector
Edgars TFG
johannesburg
01.2017 - 09.2017
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Worked with customer to create debt repayment plan based on current financial condition.
- Processed debtor payments and updated accounts to reflect new balance.
Education
High School Diploma -
Kelokitso Secondary School
Johannesburg 01.2011 - 12.2011
Debt Recovery Certificate - Accounting And Business Management
Boston City Campus And Business College
01.2013 - 12.2015
Skills
Customer assistance
Additional Information
Mrs Sibongile Makhubela,
Supervisor: Ster-Kinikor
Contact Number: 081 839 5654
Jason Cooper,
Manager: Saya Recoveries
Contact Number: 011 767 5300
Nhlanhla Thabethe,
Team Leader: Edgars TFG
Contact Number: 073 241 92 37
Timeline
Cashier
ster-kinikor
03.2019 - 10.2021
Debt Collector
Edgars TFG
01.2017 - 09.2017
Debt Recovery Certificate - Accounting And Business Management
Boston City Campus And Business College
01.2013 - 12.2015
High School Diploma -
Kelokitso Secondary School
01.2011 - 12.2011
Debt Collector
Saya Recoveries
01.2011 - 01.2015
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