Paul Makayikayi
Baker
Pretoria
Summary
Customer-savvy Baker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Baker
OBC
12.2023 - 03.2024
- Cut and shaped dough for pies, rolls and other pastries.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Prepared dough for variety of pastries, cakes and breads.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Cleaned and maintained kitchen equipment and oven.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Operated and maintained bakery equipment, including ovens and mixers.
- Prepared frostings and other toppings for cakes and pastries.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Followed food safety standards when handling ingredients.
- Enhanced bread quality by implementing precise dough mixing and fermentation techniques.
Restaurant Waiter
Parrots
06.2023 - 10.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Informed customers about daily and seasonal specials.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Bakery Supervisor
OBC
11.2022 - 05.2023
- Managed all baking operations professionally and handled all problems confidently.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Monitored inventory levels and identified opportunities for cost savings.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Managed daily operations of the bakery during manager''s absence, overseeing staff scheduling, order fulfillment, and overall performance.
Cashier
Roman's Pizza
02.2020 - 06.2021
- Provided backup support for other departments when needed,
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Used POS system to enter orders, process payments and issue receipts.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Education
No Degree - N4 Civil Engineering
Molapo College South West Gauteng TVET College
Johannesburg 04.2001 -
Skills
Cake Decorating
Critical Thinking
Team Player
Multitasking Abilities
Recipe Adaptation
Ingredient Preparation
Specialty breads
Icing Preparation
Equipment Inspection
Oven Operation
Kitchen Safety
Whole-grain baking
Temperature Monitoring
Cleanliness standards
Timeline
Baker
OBC
12.2023 - 03.2024
Restaurant Waiter
Parrots
06.2023 - 10.2023
Bakery Supervisor
OBC
11.2022 - 05.2023
Cashier
Roman's Pizza
02.2020 - 06.2021
No Degree - N4 Civil Engineering
Molapo College South West Gauteng TVET College
04.2001 -