Matselane Patricia Tlagadi
Management Consultant
Vereeniging
Summary
A seasoned Professional with notable success in directing a broad range of initiatives as an Information Technology specialist and a General Manager within the Public Service. My experience covers a broad range of focus areas among which the following are highlighted: 15 years’ experience as a Senior Manager within the Public Sector Exceptional abilities in project management with the organisational skill to assure success. Coordination and compilation of strategic, business plans, operational plans, quarterly reviews and reporting. 22 years of Information Technology experience with expertise in System Management, Storage Management, Network Management, Performance Management and Security Management. Works well in team environments as well as individual assignments. Good problem solving and analytical skills. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Top-notch [Job Title] with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
40
40
years of professional experience
Work History
Member of Sedibeng Local Committee
Gauteng Liquor Board
04.2022 - Current
- Spearheaded volunteer recruitment efforts by developing targeted campaigns that attracted skilled professionals eager to contribute their time and talents.
- Streamlined internal processes by introducing efficient systems for communication, document management, and project tracking.
- Evaluated program effectiveness using data-driven assessments, identifying areas for improvement and designing solutions to address them.
- Enhanced community outreach by organizing and leading local events, resulting in increased membership and engagement.
- Cultivated a positive work environment by addressing conflicts promptly, encouraging open dialogue among team members, and celebrating successes together.
- Established strong relationships with stakeholders, fostering partnerships that benefited both the committee and external organizations.
- Strengthened team collaboration by implementing regular meetings and open communication channels.
Programme Manager
State Security Agency
9 2009 - 3 2020
- Coordinated and facilitated the development of strategic and annual performance plans of the Agency
- Documented the organisational strategic and annual performance plans of the Agency
- Facilitated and documented quarterly and annual reports of the Agency as well as assisting in the performance audit of the plans
- Coordinated and facilitated the Medium-Term Strategic Framework (MTSF) of the Justice Crime Prevention & Security (JCPS) Cluster, quarterly Programme of Action, and annual Programme of Action reports.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Programme Manager
COMSEC
09.2007 - 09.2009
- Coordinated and facilitated the development strategic and operational plan development
- Documented the organisational strategic and operational plans
- Facilitated and coordinated quarterly and annual reviews and reporting
- Documented quarterly and annual reports
- Coordinated cross functional teams and regularly reviewed business processes to ensure streamlined activities of the teams
- Monitored and tracked organisational performance
- Managed the Project Office Managed all aspects of the CEO’s office in relation to both external and internal stakeholders.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Programme Manager
Department of Public Service and Administration (DPSA)
01.2005 - 09.2007
- Project Managed transversal projects on behalf of other governments departments where projects were being executed through State Information Technology Agency (SITA) for use by other departments and or the public Facilitated and coordinated cross functional and departmental teams to ensure successful implementation of transversal projects
- Project Managed e-Government Projects
- Facilitated and coordinated the branch contribution to the departmental strategic plan
- Monitored and managed performance of the branch in relation to the branch business and operational plans
- Facilitated and coordinated the branch quarterly and annual reports as inputs to the departmental reports
- Acted as Government Chief Information Officer
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Senior Pre-Sales Consultant
Computer Associates (CA)
06.1998 - 12.2004
- Performed technical presales presentations and demonstrations
- Implemented CA solutions at Customer sites
- Escalated product issues to development laboratories where these issues might impact on the Customer’s ability to use the technology to achieve agreed pre- and post-sales deliverables
- Understanding of the Customers technical issues and objectives and maintaining the relationships within the installed base
- Managed on-site technical review meetings.
- Enhanced client understanding by conducting comprehensive product demonstrations and presentations.
- Optimized customer satisfaction levels by addressing concerns promptly and offering effective resolutions during the sales process.
- Built lasting relationships with clients through consistent communication and attentive support, fostering repeat business opportunities.
- Supported sales team members in closing deals by providing strategic input during negotiations with prospective customers.
- Collaborated with sales teams to develop tailored solutions, ultimately securing high-value contracts.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Assisted customers in troubleshooting product issues and provided timely technical support.
Advisory IT Specialist
IBM South Africa
12.1984 - 06.1997
- Project managed the implementation of IBM technologies at Customer sites
- Instrumental in identifying sales opportunities as well as assisting Customers in identifying technologies that would assist to enable to drive the respective businesses
- Problem Solving and technical support
- Implementation of software solutions at Customer sites
- Assisted IBM laboratories to enhance their products and services by providing feedback from Customers.
- Collaborated with cross-functional teams to deliver seamless integration of new systems into existing workflows.
- Optimized server configurations for peak performance with regular maintenance tasks such as patching, updating firmware, and monitoring resource utilization.
- Improved user satisfaction by providing prompt technical support and addressing software or hardware issues effectively.
- Established IT service management processes that improved response times to support requests, increasing overall user satisfaction.
- Facilitated smooth migrations to updated platforms or applications by developing detailed project plans and coordinating resources efficiently.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Education
Post Graduate Diploma in Sector Monitoring and Evaluation -
WITS School of Governance
01.2013 - 1 2014
Executive Development Programme -
SBL (UNISA)
Midrand, South Africa 01.2009 - 1 2010
PRINCE2 Foundation - undefined
01.2009 - undefined
Diploma in Project Management - undefined
Damelin Management School
01.1998 - undefined
Professional Certificate in Management and Professional Diploma in Management - undefined
Open University Business School (OUBS)
01.1996 - 1 1998
Marketing, Communications, Economics, Human Behavior, Presentation Skills and RPG II - undefined
Post Graduate Institute
01.1984 - undefined
B. Sc (Chemistry 302, Mathematics 302 and Computer Science 312) - undefined
University of the North
01.1979 - 1 1983
Senior Certificate - undefined
Lekoa-Shandu High School
01.1975 - undefined
Skills
Presentations Skill
Accomplishments
Recognition Awards
References
Ms. M Ratshitanga, 0824528159
Timeline
Member of Sedibeng Local Committee
Gauteng Liquor Board
04.2022 - Current
Post Graduate Diploma in Sector Monitoring and Evaluation -
WITS School of Governance
01.2013 - 1 2014
Executive Development Programme -
SBL (UNISA)
01.2009 - 1 2010
PRINCE2 Foundation - undefined
01.2009 - undefined
Programme Manager
COMSEC
09.2007 - 09.2009
Programme Manager
Department of Public Service and Administration (DPSA)
01.2005 - 09.2007
Senior Pre-Sales Consultant
Computer Associates (CA)
06.1998 - 12.2004
Diploma in Project Management - undefined
Damelin Management School
01.1998 - undefined
Professional Certificate in Management and Professional Diploma in Management - undefined
Open University Business School (OUBS)
01.1996 - 1 1998
Advisory IT Specialist
IBM South Africa
12.1984 - 06.1997
Marketing, Communications, Economics, Human Behavior, Presentation Skills and RPG II - undefined
Post Graduate Institute
01.1984 - undefined
B. Sc (Chemistry 302, Mathematics 302 and Computer Science 312) - undefined
University of the North
01.1979 - 1 1983
Senior Certificate - undefined
Lekoa-Shandu High School
01.1975 - undefined
Programme Manager
State Security Agency
9 2009 - 3 2020
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