Patrizia Bonini
Admin/Accounts Officer
Roodepoort
Overview
19
19
years of professional experience
1
1
Language
Work History
Administrative Officer
Ters Van Vuuren Electrical
08.2015 - Current
- Manage invoicing and client account reconciliation.
- Responsible for monthly statements and client communication, issuing of quotations on request.
- Capture SARS E filing for Employer.
Customer Service Supervisor
Standard Bank Northgate
10.2007 - 07.2008
- Manage staff rosters to maintain sufficient staff compliment for branch front of house
- Manage staff training
- Assist and supervise various departments during course of business
- Deal with escalated client queries and complaints
- Supervise Front of House Departments for compliance
Agency Manager
Standard Bank Broadacres
03.2005 - 10.2007
- Management of Staff for Mini Branch including training, disciplinary, compliance and performance reviews.
- Management of Cash services for branch, ordering cash and disposal of cash, supervision of cash services.
- Maintenance of compliance with banking regulations, reserve bank regulations for branch.
- Managing staff teams to achieve sales targets and client fulfillment
- Management of all client query escalations and complaints for branch.
- Liaising with Central Banking departments.
Education
No Degree - Various Courses in Management, Compliance, Sales
Standard Bank
Johannesburg 04.2001 -
Diploma - Bookkeeping
Damelin Business School
Randburg 04.2001 -
GED -
Town View High School
Krugersdorp 04.2001 -
language
Fluent in English, Afrikaans and German.
Timeline
Administrative Officer
Ters Van Vuuren Electrical
08.2015 - Current
Customer Service Supervisor
Standard Bank Northgate
10.2007 - 07.2008
Agency Manager
Standard Bank Broadacres
03.2005 - 10.2007
No Degree - Various Courses in Management, Compliance, Sales
Standard Bank
04.2001 -
Diploma - Bookkeeping
Damelin Business School
04.2001 -
GED -
Town View High School
04.2001 -