Summary
Overview
Work History
Education
Skills
Certification
References
Interests
Awards
SPORTS HISTORY
Accomplishments
Additional Information
Basketball, Skateboarding and Music
Timeline
Generic
Patrique Pedro Antonio

Patrique Pedro Antonio

Junior Systems Technician
Parow

Summary

Detail-oriented technology professional prepared to excel in system maintenance and troubleshooting. Background includes ensuring system reliability and efficiency through effective problem resolution and technical expertise. Known for strong team collaboration and adaptability to changing project needs, consistently leveraging skills in diagnostics and system optimization to deliver results.

Overview

7
7
years of professional experience
2020
2020
years of post-secondary education
2
2
Certifications
5
5
Languages

Work History

Junior Systems Technician

Simpletech
11.2023 - Current
  • Collaborated with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
  • Maintained high uptime rates for clients by diligently monitoring system performance and troubleshooting issues.
  • Analyzed blueprints and drawings for job site planning.
  • Developed comprehensive documentation for IT processes, aiding in employee on-boarding and training efforts.
  • Created 2 configuration files for Networks I administrate and built from scratch using DRAYTEK Router, Aruba Switch and RUCKUS Unleashed Access Points

Call Centre

Webhelp
03.2022 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours up to 4 hours extra at night, weekend, and holiday shifts.

Data Analysis

Ontrack Vision Solutions
10.2020 - 11.2023
  • Optimized organizational performance by identifying trends through advanced data analysis techniques.
  • Enhanced financial reporting accuracy with thorough data analysis and reconciliation.
  • Handled 4 municipalities Risk management and CRM in attempt to make them our client

Call Centre

Boomerang Marketing
01.2021 - 03.2022
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Retained more that 70 customers for Beer52 campaign in one month

Call Centre

3i Solutions
10.2018 - 01.2020
  • Learned and adapted quickly to new technology and software applications.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Managed 60 calls per day at one point due to deadlines for team stat improvements
  • Became highest Payment Protection Insurance claim agent 4 times in a row

Education

Student - CISCO IT Specialist CCNA

College Of Cape Town
Cape Town
02.2021

Skills

Network troubleshooting

Wireless networking

Hardware installation

IT documentation

System maintenance

Network administration

Teamwork and collaboration

Problem-solving

End user support

Technical issue resolution

Certification

Institution: RUCKUS Networks

References

Relton, +27219112460, OnTrack

Interests

Skateboarding, Basketball, Planning Events and Rap

Awards

Sportsman of The Year Award

SPORTS HISTORY

  • Sport: Basketball
  • Club: Montana Vikings

Accomplishments

  • Achieved RUCKUS One accreditaion by completing RUCKUS One implementer course for managing and configuring wireless and wired network for a new project which we completed.
  • Collaborated with team of 6 in the development and completion of Shiro Towers .
  • Achieved my long desired goal of building a fully operational Network for projects 53 Hely Hutchinson and Oasis with accuracy and efficiency.
  • Became an assistant Team Leader for Shiro Towers Additions project.

Additional Information

I can speak 5 languages which are Portuguese, English, Afrikaans, Xhosa and Lingala.


Became sportsman of the year for Montana Vikings basketball club.


I'm always keen to learn and expand my knowledge by challenging my problem solving skills and coming up with solutions that are future proof.

Basketball, Skateboarding and Music

I can speak 5 languages which are English, Portuguese, Afrikaans, Xhosa and Lingala.


I became sportsman of the year at Montana Vikings Basketball club.


I'm always keen to learn as I feel we can never learn everything.


I love listening to new music in my free time.

Timeline

Junior Systems Technician

Simpletech
11.2023 - Current

Call Centre

Webhelp
03.2022 - 11.2023

Call Centre

Boomerang Marketing
01.2021 - 03.2022

Data Analysis

Ontrack Vision Solutions
10.2020 - 11.2023

Call Centre

3i Solutions
10.2018 - 01.2020

Student - CISCO IT Specialist CCNA

College Of Cape Town

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Patrique Pedro AntonioJunior Systems Technician