I consider myself to be hard working and dedicated in everything I do. I am well capable of working individually and with others and I am always open to new challenges I am seeking employment where I can grow with the company.
Overview
2025
2025
years of professional experience
1
1
year of post-secondary education
Work History
Service Technician
Sandvik
Middelburg, Mpumalanga
01.2012 - 10.2024
Daily Maintenance, Breakdowns and Services on DK25KS DR461 & KS245X
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Inspected equipment to diagnose operational issues.
Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Adhered to safety protocols and policies to reduce workplace hazards.
Minimized return service calls, ensuring thorough and accurate service on first visit.
Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.