Patrick Kagisho Mohamed

• Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
• Collaborated with cross-functional teams to maintain up-to-date knowledge of product offerings and company policies.
• Exceeded targets in sales conversion rates through active listening skills and persuasive communication techniques.
• Delivered personalized assistance for product usage, ensuring customers felt confident and supported in their journey.
• Balanced multiple tasks simultaneously while still providing outstanding support, showcasing excellent time management abilities.
• Contributed to a positive work environment by actively engaging with peers, sharing best practices, and collaborating effectively in both individual and team settings.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
• Promoted specials or upsold items to increase average check amount.
• Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
• Promoted specials or upsold items to increase average check amount.
• Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.

• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
• Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
• Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
• Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
• Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
• Pulled orders quickly to maintain demanding productivity goals.

• Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
• Increased plant efficiency by monitoring and adjusting equipment settings as needed.
• Adjusted and maintained plant equipment for safety and performance.
• Recorded inside and outside process readings on daily log sheets.
• Knowledgeable of machine maintenance in order to troubleshoot effectively.
• Followed plant safety procedures, rules, and regulations.

Assisted with delivery stock, ensuring timely and accurate deliveries. Provided directions and support to the driver as a driver’s assistant.

• Optimized storage space usage through efficient organization and arrangement of items within the warehouse facility.
• Picked and packed order items.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Managed the receipt of stock in the storeroom, ensuring accurate inventory counts and proper storage. Calculated and packed stock for shelf packers, maintaining efficiency and accuracy. Assisted clients on the floor, providing excellent customer service and support

• Kept work areas clean, safe, and organized.
• Unloaded pallets and deliveries and organized products in warehouse.