Patrick Matibe
IT Support Specialist
Johannesburg
Summary
Dynamic and results-driven IT Support Specialist with 10+ years of experience in Infrastructure & Operations across leading organizations. Proficient in managing IT systems, networks, and cloud platforms to ensure high availability and performance. Skilled in technical support, system upgrades, disaster recovery, and end-user training. Certified in Microsoft, CompTIA A+, and Project Management, with a proven ability to deliver robust IT solutions aligned to business objectives.
Overview
12
12
years of professional experience
2005
2005
years of post-secondary education
4
4
Certifications
Work History
IT Support Specialist
AfriSam South Africa
03.2016 - Current
- Managed IT infrastructure: servers, networks, storage systems, and cloud services for 99.9% uptime.
- Oversaw daily IT operations including monitoring, troubleshooting, and implementing preventive measures.
- Performed system upgrades, patches, and backups to support disaster recovery planning.
- Provided technical support to end-users, ensuring minimal disruption to business operations.
- Coordinated with vendors and service providers for hardware/software procurement and support.
- Developed IT documentation and operational manuals for knowledge sharing.
ATM Technician
Altron Bytes Managed Solutions (Pty) Ltd
01.2016 - 09.2016
- Installed, commissioned, and maintained ATMs across Gauteng, Limpopo, and Mpumalanga.
- Performed physical ATM installations and related signage setup at merchant sites.
- Managed parts inventory and conducted preventive maintenance.
- Delivered end-user training telephonically and in-person.
Field Customer Engineer
Technology Corporate Management (Pty) Ltd
03.2013 - 06.2015
- Install and support systems hardware and software for clients Server’s, Printers PC & POS.
- Provided daily IT support and troubleshooting for client employees.
- Conducted network backup operations and verified system functionality.
Education
Matric / Grade 12 -
Sinthumule High School
System Engineering Certificate - undefined
PC Training & Business College
Computer Networking Essentials - undefined
PC Training & Business College
Microsoft Certified Professional Certificate - undefined
Microsoft
CCTV Installation Certificate - undefined
Regal Security
Project Management Diploma - undefined
International Management Institute
Certification
Microsoft 365 Fundamentals, Mercer Inter-End, 2024
Personal Information
- Date of Birth: 10/09/86
- Nationality: South African
- Marital Status: Single
Timeline
IT Support Specialist
AfriSam South Africa
03.2016 - Current
ATM Technician
Altron Bytes Managed Solutions (Pty) Ltd
01.2016 - 09.2016
Field Customer Engineer
Technology Corporate Management (Pty) Ltd
03.2013 - 06.2015
System Engineering Certificate - undefined
PC Training & Business College
Computer Networking Essentials - undefined
PC Training & Business College
Microsoft Certified Professional Certificate - undefined
Microsoft
CCTV Installation Certificate - undefined
Regal Security
Project Management Diploma - undefined
International Management Institute
Matric / Grade 12 -
Sinthumule High School
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