Summary
Overview
Work History
Education
Skills
Languages
Certification
Playing Football, Reading and Listening to Music.
Additional Information
Timeline
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Patrick Malakata

Patrick Malakata

Lusaka. Kaunda Sq Stage 1 Off Munali Road

Summary

Observant CCTV Operator proficient in Avigilon software and analog and digital CCTV systems. In-depth knowledge of security standards, investigation procedures and report writing. Offering 1 year plus background maintaining and monitoring CCTV security systems in a Mining industry with experience in preparing reports, determining threat levels of suspicious persons or activities. Expertise in large and complex security operations, looking to build upon skills and tackle new responsibilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CCTV Operator and Technician

Startech Communications Ltd
Kagem Emerald Mines, Kitwe
08.2021 - Current
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
  • Maintained televising equipment in good operating condition by adjusting, cleaning and performing minor repairs.
  • Investigated prior incidents on CCTV to prepare reports for local authorities.
  • Reported any incidents immediately to local law enforcement.
  • Watched both live and recorded video surveillance footage.
  • Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
  • Monitored activities captured on cameras to inform authorities of suspicious activities.
  • Operated and maintained surveillance equipment.
  • Recorded time, date and location of incidents.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Wrote detailed reports of all security breaches.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Installation, repairs and maintenance of the CCTV cameras.

IT Technician

Golden Peacock Hotel
Lusaka
10.2016 - 08.2021
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Maintained office PCs, networks and mobile devices.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Monitored systems in operation and quickly troubleshot errors.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Linked computers to network and peripheral equipment.
  • Recommended new and replacement hardware and software purchases.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.

Cashier, Data Clerk and Stores Personnel

Cafe Espresso Zambia
Kenneth Kaunda International Airport, Lusaka
10.2010 - 03.2016
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Upsold additional products and services to customers, increasing revenue.
  • Built relationships with customers to encourage repeat business.
  • Tallied cash drawer at beginning and end of each work shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Completed data entry tasks with accuracy and efficiency.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted, and checked input data against original documents.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

CERTIFICATE IN COMPUTER SYSTEMS ENGINEERING

ZAMBIA AIR SERVICES TRAINING INSTITUTE
LUSAKA ZAMBIA
12.2015

Skills

  • CCTV Camera Operations
  • Threat Detection
  • CCTV Maintenance
  • Multiple-Screen Monitoring
  • Report Writing
  • Live Recording
  • Equipment Troubleshooting
  • IP Camera Configuration
  • Facility Surveillance
  • Surveillance Reporting
  • Suspicious Activity Monitoring
  • Incident Reporting
  • Monitor CCTV
  • Attentive and Observant
  • System Inspection and Maintenance
  • Minor Repairs
  • Asset Protection

Languages

English
Bilingual or Proficient (C2)
Bemba
Bilingual or Proficient (C2)
Nyanja
Bilingual or Proficient (C2)

Certification

  • Food Basic Hygiene - Kenneth Kaunda International Airport
  • Fire Safety Management - Lusaka City Council Fire Authority

Playing Football, Reading and Listening to Music.

I play football on my free days and read a lot more especially before going to bed

Additional Information

REFERENCE:

  • MR SYDNEY MWILA

RWANDAIR - OPERATIONS

+260 974 756 170

+260 977 704 679

  • MR NENERAI NERD

ZAMBIA AIR SERVICES TRAINING INSTITUTE

LECTURER & NETWORK ADMINISTRATOR

+260 976 032 099

+260 954 327 151


Timeline

CCTV Operator and Technician

Startech Communications Ltd
08.2021 - Current

IT Technician

Golden Peacock Hotel
10.2016 - 08.2021

Cashier, Data Clerk and Stores Personnel

Cafe Espresso Zambia
10.2010 - 03.2016

CERTIFICATE IN COMPUTER SYSTEMS ENGINEERING

ZAMBIA AIR SERVICES TRAINING INSTITUTE

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