Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Idpassportnumber
Attributes
Personal Information
References
Timeline
SoftwareEngineer
Patrick Lokua Nkanka

Patrick Lokua Nkanka

Claims Administrator
Diep River

Summary

Ambitious and dedicated individual with a dynamic and self-driven nature. Approach every endeavor with discipline and a constant strive for success. Perceptive and thrive on challenges, confident in ability to handle any problematic situation. Will tackle these situations to the best of ability, always prioritizing the benefit of the company.

Overview

21
21
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Client Service Agent

Tray International
08.2020 - Current
  • Company Overview: Mobilitas GROUP Overseas Administration Management
  • - Emails
  • - inbound and outbound Calls
  • - Payment processing
  • - Files assessment
  • - Data capturing
  • - Managing Client claim file
  • Mobilitas GROUP Overseas Administration Management

Help desk, Porter, Room Attendant

The Capital Mirage Hotel
06.2018 - 06.2021
  • - Help desk
  • - Porter
  • - Room Attendant

Sales Person, BRAND Ambassador

Spur Restaurant
06.2013 - 01.2016
  • - Purchasing orders
  • - Data Capturing
  • - Dealing with suppliers and processing orders telephonically
  • - Making sure on deliveries queries
  • - Making sales and cash up
  • - Managing and Controlling FOH and waitron

Customer care, Customer service, Telemarketing

Plasma Mobile
01.2011 - 10.2013
  • Company Overview: (Introducing 8ta)
  • - Data Capturing
  • - Inbound and outbound
  • - Making sure about deliveries and logistics
  • - Making sales through leads by cold calling
  • (Introducing 8ta)

Stock controller, Stock taker, Survey, Distributor, Event, Waiter, Promotion and Advertising

IZILUMKO, STAFFING COMPANY
02.2004 - 01.2005
  • Company Overview: (Student Wise)
  • (Student Wise)

Education

GRADE 12 - Maths, Physics, Accounting, French, English, History, Geography

Good Shepherd Secondary School

B.com - Economics Science, Financial Management

University of Lubumbashi
01.2000 - 04.2003

Computer Literacy Certification - undefined

Boston College

A+ Certification - undefined

Boston College

C++ Certification - undefined

Boston College

Microsoft Certified Desktop Support Technician (MCDST) - undefined

Boston College

Telemarketing - undefined

Boston College

Skills

Excellent oral communication

Certification

I hereby certify that all the details given above are sincere and truthful.

Accomplishments

  • Successfully appointed as commercial Fleet Customer Service Professional in 11/01/16 due to the department has been reorganised.
  • Selected by the team as best Support due to excellent Collaboration.
  • Chosen as Customer service Professional of the Month (Top Performer) due to consistent delivery and going above and beyond.

Idpassportnumber

TIRCOG000800709

Attributes

  • Passionate, innovative and a creative thinker; believes in win-win solutions.
  • Strong interpersonal and communication skills.
  • Life-long learner, always seeking new opportunities to expand skills.
  • Self-starter and self-motivator.
  • Good all-rounder with broad range of cultural and sporting interests.

Personal Information

  • Date of Birth: 09/26/80
  • Marital Status: Married

References

  • Tray International, Ms Marjolaine Briand, +27218183200, 65 Bofors Circle, Goodwood, Cape Town, 7475
  • The Capital Mirage Hotel, Mrs Valerie, 0212005100, 40 Chiappini Street, De Waterkant, Cape Town, 8001
  • Plasma Mobile, Mr Asdiel, 0214182010, Metropolitan life Building, 7 CoenSteyler Drive, Cape Town, Cape Town
  • Spur restaurant (Twin peak), Mrs Tahierra, 0216706680, 0849864804, Ottery pick n pay mall
  • IZULUMKO, Ms Michelles Gobbler, 0123624104, 2nd floor Hatfield square, Burnet Street

Timeline

Client Service Agent

Tray International
08.2020 - Current

Help desk, Porter, Room Attendant

The Capital Mirage Hotel
06.2018 - 06.2021

Sales Person, BRAND Ambassador

Spur Restaurant
06.2013 - 01.2016

Customer care, Customer service, Telemarketing

Plasma Mobile
01.2011 - 10.2013

Stock controller, Stock taker, Survey, Distributor, Event, Waiter, Promotion and Advertising

IZILUMKO, STAFFING COMPANY
02.2004 - 01.2005

B.com - Economics Science, Financial Management

University of Lubumbashi
01.2000 - 04.2003

GRADE 12 - Maths, Physics, Accounting, French, English, History, Geography

Good Shepherd Secondary School

Computer Literacy Certification - undefined

Boston College

A+ Certification - undefined

Boston College

C++ Certification - undefined

Boston College

Microsoft Certified Desktop Support Technician (MCDST) - undefined

Boston College

Telemarketing - undefined

Boston College
Patrick Lokua NkankaClaims Administrator