Patricia Nonhlanhla Bhungane
Senior Swift Payments Officer
Roodepoort,GP
Summary
I am excited for this role. As a highly motivated and experienced professional with over 10 years of hands-on experience in payments operations, I am confident in my ability to undertake this role.
With a solid background in managing day-to-day inwards payments , I possess the skills to process transactions accurately within the required turnaround time while minimizing risk costs to the company. My expertise includes:
- Managing payments operations with precision and efficiency
- Processing transactions with accuracy and attention to detail
- Minimizing risk costs through effective risk management
In addition to my experience, I have attained the following certifications:
- Banking Services Advice (NQF Level 5)
- Management and Development (NQF Level 5)
I am eager to leverage my skills and experience to contribute to the success your company. I am a quick learner and am committed to building on the knowledge and skills I have gained.
I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
I look forward to hearing from you.
Overview
18
18
years of professional experience
Work History
Senior Swift Payments Officer
ABSA Foreign Inwards Payments
09.2012 - Current
- Strong experience in processing of inwards SWIFT /PACS messages within SLA
- Ensuring secure and efficient transfers between banks and institutions
- Verifying SWIFT/ PACS messages
- Repairing of all SWIFT/PACS message failures advised by IT
- Identifying and resolving issues, such as duplicate payments or incorrect payee information, to ensure accurate transactions.
- Liaising with other departments to ensure timely settlements and prevent interest charges.
- Managing payment instructions and processes within the ISO 20022 framework
- Ensure adherence to the bank’s payments related policies.
- Streamlined communications between departments by establishing clear protocols for information
- Regularly review performance metrics against set targets, for any room of improvement and growth.
- Updated knowledge about new products, procedures and organizational changes to respond to client requests.
- Contributed to a positive work environment through active participation in team meetings and open communication with colleagues.
- Followed-up on discrepancies to assist business partners in customer inquiry investigations.
Administration Clerk
ABSA Properties in Possession
04.2011 - 08.2012
- All security documents, Handling of all incoming requests from Attorneys in compliance with instructions received / Verifying of Bonds request & all FICA documents / Ensure all daily workload received are auctioned, verifying attorneys bonds requests. / Able to take responsibility / Ownership for tasks allocated to me. / Issuing of Bond, Title deeds as requested by Attorneys
- Reason for leaving: contract ended
Administration Clerk
Absa Trust Bank
05.2010 - 02.2011
- Issue of Tax and Audit Certificate as requested / Handle all telephone queries, / work towards making sure that work within SLA is / achieved and maintained by standard times / Ensure an effective client service is maintained / Handle all telephone queries, work towards making sure that work within SLA is achieved and maintained by standard times.
- Reason for leaving: Contract Ended
Administration Clerk
Absa Record Management Kempton Park Financial sector
10.2007 - 04.2010
- All security documents, Handling of all incoming requests from Attorneys in compliance with instructions received / Verifying of Bonds request & all FICA documents / Ensure all daily workload received are auctioned / verifying attorneys bonds requests / Ensure all daily workload received are auctioned / verifying attorneys bonds requests / Able to take responsibility / Ownership for tasks allocated to me / Ensure all daily workload received are auctioned, verifying attorneys bonds requests / My responsibility to ensure Services levels Agreement are met at all times
- Reason for leaving: Transferred to Johannesburg Absa Trust Bank under learner ship
Education
Certificate - Management & Development NQF Level 5
Milpak Business School
01.2010
Certificate - Banking & Services NQF Level 5
Milpak Business School
01.2009
Computer Certificate - undefined
South West Gauteng College
01.2007
Matric - undefined
Mandisa Shiceka High School
01.2005
Skills
Attention to details
References
- Mrs.Marie, Van Lyveld, Recovery Bond Manager, (011) 971-3560, Absa Record Management
- Ms.Wendy, Mjajubana, Bank Confirmation Team Leader, (011) 223-6000, Absa Trust Bank
- Ms.Louisa, Mokoena, Property in Possession Manager, (011) 221 6052, 082 041 2514
- Mrs.Bridgette Aphane ,TRI Team Leader, (011) 221 6111, 066 306 1513, Absa Commissioner
Timeline
Senior Swift Payments Officer
ABSA Foreign Inwards Payments
09.2012 - Current
Administration Clerk
ABSA Properties in Possession
04.2011 - 08.2012
Administration Clerk
Absa Trust Bank
05.2010 - 02.2011
Administration Clerk
Absa Record Management Kempton Park Financial sector
10.2007 - 04.2010
Certificate - Banking & Services NQF Level 5
Milpak Business School
Computer Certificate - undefined
South West Gauteng College
Matric - undefined
Mandisa Shiceka High School
Certificate - Management & Development NQF Level 5
Milpak Business School