Patricia Siphuma

Telephonic Psychosocial Counseling

• Deliver one-on-one counseling sessions via telephone or online platforms (Zoom, WhatsApp, Google Meet).
• Provide support for emotional and mental health concerns, treatment adherence, grief, trauma, and adjustment issues.
• Conduct psychosocial assessments, goal setting, and follow-up sessions.

• Training Delivery:
  Facilitate interactive workshops, simulations, and field-based learning experiences
  Use adult learning principles to engage trainees with diverse backgrounds
• Mentorship & Support:
  Provide ongoing coaching and supervision to CHWs during and after training
  Foster leadership, ethical practice, and resilience among trainees
• Assessment & Evaluation:
  Monitor trainee progress through assessments, feedback sessions, and performance reviews
  Collect data to evaluate training effectiveness and inform improvements
• Collaboration & Coordination:
  Work with health departments, NGOs, and community leaders to align training with local health priorities
  Coordinate logistics for training sessions, including venues, materials, and scheduling

• Oversee the implementation of Anova’s HIV Testing Services (HTS) support activities in alignment with the 90-90-90 strategy.
• Provided leadership and supervision to Anova-employed counsellors and linkage officers stationed at Department of Health (DoH) primary healthcare facilities and hospitals.
• Managed allocation of Anova counsellors/linkage officers to DoH facilities based on data trends and HTS performance metrics.
• Anticipated implementation challenges and initiated corrective actions to ensure smooth program delivery.
• Supported the roll-out and monitoring of the Rapid Test Quality Improvement Initiative (RTQII) at sub-district and facility level.
• Facilitated and supervised implementation of index testing and other high-yield strategies to improve testing uptake.
• Identified and engaged key stakeholders to establish effective working relationships for program success.
• Managed a team of counsellors to ensure efficient and high-quality service delivery across assigned facilities.
• Compiled and submitted accurate monthly and quarterly reports to line managers and other relevant stakeholders.

• Counseling Services: Provide individual and group counseling to help students navigate social, emotional, and behavioral challenges.
• Crisis Intervention: Offer immediate support during emergencies, assess student needs, and coordinate appropriate interventions.
• Assessment and Planning: Conduct assessments to identify students' needs and develop individualized treatment plans in collaboration with teachers and parents.
• Collaboration: Work closely with educators, administrators, and parents to create supportive learning environments and address student concerns.
• Advocacy: Champion students' rights and needs within the school system, ensuring they receive appropriate support and resources.
• Community Outreach: Connect students and families with external resources such as counseling services, healthcare providers, and social service agencies.
• Prevention Programs: Develop and implement initiatives that promote positive mental health, conflict resolution, and bullying prevention.

• Mentored and supervised a team of Lay Counsellors delivering HIV, TB, and psychosocial services in clinic and community settings.
• Provided structured support through one-on-one mentorship, group debriefs, and field-based observations to ensure quality service delivery.
• Facilitated in-service training sessions on counselling protocols, adherence support, and patient confidentiality.
• Monitored counsellor performance, provided developmental feedback, and promoted professional growth.
• Ensured compliance with Department of Health standards through regular documentation checks and site visits.
• Supported Lay Counsellors in managing complex cases, including disclosure support, GBV, and psychosocial crises.
• Acted as a liaison between clinic management and counsellors, advocating for resources and addressing field challenges.
• Compiled and submitted monthly mentoring reports to inform program improvement and training needs.

• Client Assessment and Counseling: Conduct comprehensive assessments of individuals dealing with alcohol and drug dependence. Provide individual, group, and family counseling sessions to support recovery and reintegration.
• Treatment Planning: Develop personalized treatment plans that address the unique needs of each client, incorporating both medical and therapeutic interventions.
• Aftercare and Reintegration Support: Offer integrated aftercare services to facilitate the successful reintegration of clients into society, focusing on family and community life.
• Prevention and Education: Implement prevention and early intervention programs, including educational workshops in schools and communities to raise awareness about substance abuse.
• Community Outreach: Engage with community groups and professionals to provide training and capacity-building programs on alcohol and drug-related issues.
• Administrative Duties: Maintain accurate records of client interactions, treatment progress, and program outcomes. Prepare reports as required by the organization and funding bodies.