PATRICIA MOTLOUTSI
Executive Personal Assistant
Kempton Park,GP
Summary
Dynamic and results-oriented professional committed to contributing expertise to a forward-thinking organization that values knowledge sharing and continuous improvement. Leverages strong analytical and communication skills in a challenging role that fosters growth and innovation. Self-motivated with a passion for success, eager to embrace new challenges and drive impactful results. Enthusiasm and energy ensure a proactive approach to achieving career goals while consistently delivering excellence in every task.
Overview
17
17
years of professional experience
3
3
Certificates
Work History
Executive Personal Assistant / Marketing Assistant
Multichoice
- Current
- Manage and maintain executives' schedules
- Make travel arrangements for executives as and when required
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives
- Answer phone calls and direct calls to appropriate parties or take messages
- Prepare responses to correspondence containing routine inquiries
- Open, sort, and distribute incoming correspondence, including faxes and email
- Receive visitors and determine whether they should be given access to specific team members
- Prepare agendas and meeting arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- File and retrieve corporate documents, records, and reports
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
- Provide administrative support to the department as and when required
- Attend meetings to record minutes
- Ensure payroll information is processed timeously
- Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors
- Compile, transcribe, and distribute minutes of meetings
- Service meetings, including preparation of meeting papers, boardrooms obtaining and preparing briefing materials and presentations, and taking minutes when requested/where necessary
- Ensure division’s organograms are always up to date
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation slides
- Working with the Marketing Team Campaigns to ensure timeous delivery of campaign elements
- Working with Marketing Campaigns to ensure timeous launching of campaigns/ projects by paid media specialists
- Work with the Marketing & Publicity team to develop weekly priorities and ensure that all deliverables are completed by the end of the week
- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditure
- Interpret administrative and operating policies and procedures for employees
- Set up and oversee administrative policies and procedures for offices or organizations
- Ensure appropriate systems and processes are developed and maintained to support effective and efficient day-to-day running of the office
Promo Scheduler
Multichoice
02.2013 - 01.2024
- To promote the M-Net Series and Movies Channels across all DStv and M-Net channels
- Manage Promo Content Delivery and approval of Boxsets material
- Schedule Promos and sponsorships
- Maintain Promo Log
- Manage Internal and External Relationships
- Develop and Implement Cross Promo Strategy
- Develop and Implement Barters/Sponsorship Strategy
- Post Campaign Reporting
- On-Air planning for Special Projects
- EPK Filler content and sourcing of music video fillers
- Assisted the Brand team with briefing of promos and approvals
- Skills Acquired
- Systems knowledge (Synergy, Viz1, Ariana, Promo Optimizer)
- Communication skills (Based on working with different teams and other customers)
- Marketing Skills (Strategically placing promos on channels as per the marketing experts’ requirements)
- Brand Management skills (I always familiarize myself with all the channels I am working on and what they stand for)
- Ability to work under pressure.
- Attention to detail (We work on a lot of systems that requires us to always pay attention to the minutest details in order
- Planning and organizing (All promos must be loaded based on the marketing plan, and all must be organized in a logical manner)
- Client relations (We work with different customers that are more like our clients and must be treated in a professional manner)
- Sponsorship relations (We always adhere to the sponsorship requirements as they are the core of the promo placements)
- Scheduling skills (When scheduling, I always apply a lot of rational thinking)
- Deadline and targets drive
- Coordination of promos/ fillers
- Programme Acceptance knowledge
- Interpersonal skills
On-Air Supervisor Secondment
Multichoice
12.2022 - 04.2023
- Manage copy fillers according to various feeds and Aspect ratios.
- Correct campaigns to drive business objectives over set flighting periods.
- Adhere to set promo SOP.
- Resolve reported errors from TAC, channels & CIS teams.
- Timeous response to channels regarding break updates
- Internal customer queries like Regulatory, Product Managers and business at large.
- Monthly, weekly, and daily progress of imported schedules.
- Incident report of a score below or average. check SLA report scoring.
- Build Equity across the DStv brand as measured by the annual Brand Tracker.
- Manage team members to ensure effective delivery of business unit objectives.
- Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
- Determine and analyze development needs for the team and ensure that identified training requirements are budgeted for and executed.
- Interview and recruit new members of the team, including determining appropriate compensation levels with input from HR.
- Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met.
- Review and update the department’s organization structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
- Approve leave requests for team members and create leave plan to ensure adequate coverage.
- When required, initiate disciplinary processes for team members calling on support from HR when required.
- Resolve grievances raised by team members and escalate only if required.
- Address poor performance of any team member through the formal Performance Improvement programme and ensure that continued poor performance is appropriately dealt with.
- Motivate team members and ensure that their efforts are recognized.
Content Scheduler
Multichoice
11.2011 - 02.2013
- Ensure creative and innovative scheduling on Local Interest channels.
- Ensure maximum exposure of all “premium” content
- Ensure 1st draft schedules are completed with TVR predictions well before schedule deadlines with minimal rework.
- Develop scheduling strategies based on TVR data and customer feedback.
- Ensure all PC ratings are adhered to.
- All relevant information is always updated onto Synergy and available.
- Keep abreast of global broadcasting trends regarding scheduling
- Confirms running order of all series with acquisitions and international studios. Maintains relations with all involved to ensure correct scheduling of day in date and express titles.
- Liaises with traffics as to the receipt and processing of all international series scheduled.
Finance Administrator
Multichoice
02.2010 - 11.2011
- Maintaining distributors contracts
- Checking contracts against the system (seeing to it that there are no discrepancies)
- Finance Team assistant
- Quality Checking ASrun logs (Constantly checking TBAs and following up)
- Loading NOC documents (Amending all shows’ information as in episodes, seasons etc. based on information manager’s discretion)
- Handling TBA reports
- Archiving (All contracts had to be archived)
- Skills Acquired
- Systems knowledge (Paradigm, Synergy, SAP)
- Communication skills (Based on working with different teams and other customers)
- Ability to work under pressure.
- Attention to detail (We worked on a lot of systems that required us to always pay attention to the minutest details in order
- Planning and organizing
- Client relations (We worked with different customers that are more like our clients and must be treated in a professional manner)
- Compiling reports
- Deadline driven.
- Coordination of contracts
- Interpersonal skills
Publicity Assistant-temp
Multichoice
08.2008 - 01.2010
- Downloading and documenting PR images for different content
- Assisting with PR events and the events team
- Assisting the publicity team to carry out their outputs.
- Skills acquired
- Planning and organizing
- Communication skills
- Attention to details.
- Ability to work under pressure
Education
Grade 12 -
Liberty School
Certificate - Sales and Marketing
College Campus
Certificate - Call Centre Operations
Cornerstone
Digital Marketing Course - undefined
Red & Yellow
Skills
Office administration
Certification
Certificate of Distinction at OSSAC (Computer Course)
Timeline
On-Air Supervisor Secondment
Multichoice
12.2022 - 04.2023
Promo Scheduler
Multichoice
02.2013 - 01.2024
Content Scheduler
Multichoice
11.2011 - 02.2013
Finance Administrator
Multichoice
02.2010 - 11.2011
Publicity Assistant-temp
Multichoice
08.2008 - 01.2010
Executive Personal Assistant / Marketing Assistant
Multichoice
- Current
Certificate - Sales and Marketing
College Campus
Certificate - Call Centre Operations
Cornerstone
Digital Marketing Course - undefined
Red & Yellow
Grade 12 -
Liberty School
References
- Palesa, Maneli, Marketing Manager, 0760325019, Multichoice
- Siphokazi, Madlingozi, Previous Manager, 0835295862, Multichoice
- Lydia, Molale, Brand Manager, 0839288281, Multichoice