Patricia Mapule Lamola

Recipient of the Nedbank Top Achiever award for consistent top-quality performance. Recognized as the top collector with a 98% honored payment arrangement rate and boasting the best client experience record with the most client compliments for two consecutive years. Seasoned banking industry professional with a decade of experience, eager to leverage expertise to make a meaningful impact across various functional areas and contribute value to both the team and the organization. Highly adaptable and collaborative, excels in building and managing beneficial relationships with all stakeholders in the value chain. Recently certified as a Virtual Assistant through ALX, equipped with modern tools for remote administrative support and digital productivity. Organized and dependable, adept at managing multiple priorities with a positive attitude and a willingness to take on additional responsibilities to achieve team objectives. Seeking a full-time role that offers professional challenges while allowing utilization of interpersonal skills, effective time management, and problem-solving abilities.

• Banking Acumen
• Decision Making
• Identifying Performance Gaps and Opportunities
• Performance Focused Coaching
• Continuous Self-Development
• Customer Service
• Friendly, positive attitude
• Team work and Collaboration