Patricia Bongiwe Thomo
Manager
Soweto
Summary
Outspoken; motivated; self-starter. Quick and always eager to learn. Able to work as an individual as well as team player. Good interpersonal and outstanding communication skills Possess good leadership qualities and have ability to work well with people. Fun to work with. Have good problem-solving skills and not afraid to face challenges and hard work. Always willing to grow and succeed, even if it means that I have to go extra miles.
Overview
14
14
years of professional experience
1
1
Language
Work History
Shift Manager
Bigman restaurant
03.2023 - 02.2025
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Coached crew members to optimize performance and motivate toward more efficient work.
Cooker
Thembalethu Primary school
04.2021 - 03.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Supervisor
Burger King
01.2014 - 08.2019
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Till packer to Cashier
Shoprite Checkers
03.2011 - 04.2013
- Improved team morale by fostering positive and supportive working environment.
- Operated a till register
- Made back shopping's , taking stock back to the shelf's.
Education
No Degree -
Fons Luminis Secondary School
Soweto 04.2001 -
No Degree - N4 Business Management
South West Gauteng College
04.2001 -
Skills
Inventory control
Staff development
Team development
Equipment troubleshooting
Handling customer complaints
Staff motivation
Employee training
Customer service focus
Education - Secondary Education
Fons Luminis Secondary School, Grade 12 (Matric), Zulu First Language, English First Additional Language, Accounting, Mathematical Language, Life Orientation, Business Studies, Economics
Strengths Personality Traits
- Outspoken
- Motivated
- Self-starter
- Quick and always eager to learn
- Able to work as an individual as well as team player
- Good interpersonal and outstanding communication skills
- Possess good leadership qualities and have ability to work well with people
- Fun to work with
- Have good problem-solving skills and not afraid to face challenges and hard work
- Always willing to grow and succeed, even if it means that I have to go extra miles
First Names
Patricia Bongiwe
Identity No
9004200354085
Religious Affiliation
Zion
Contact Details
3558a Meadowlands, Soweto, 1852, 081 209 5331, 065 906 3802
Personal Information
- Citizenship: South African
- Health Status: Good
- Date of Birth: 04/20/90
- Gender: female
- Marital Status: Single
volunteering
Volunteering for street committee guiding at night in the streets.
Timeline
Shift Manager
Bigman restaurant
03.2023 - 02.2025
Cooker
Thembalethu Primary school
04.2021 - 03.2023
Supervisor
Burger King
01.2014 - 08.2019
Till packer to Cashier
Shoprite Checkers
03.2011 - 04.2013
No Degree -
Fons Luminis Secondary School
04.2001 -
No Degree - N4 Business Management
South West Gauteng College
04.2001 -
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