Patience Zuze
Midrand
Summary
Motivated and detail-oriented Junior Quality Assurance (QA) Tester with a Bachelor of Science in Agricultural Sciences and practical training in software testing methodologies. Strong foundation in manual testing, defect tracking, and test documentation within Agile environments. Experienced in data validation, structured research, and quality control processes. Seeking to contribute analytical skills and a quality-focused mindset to a growing technology team. Proven track record in quality assurance and budget management, ensuring compliance with safety regulations and enhancing team productivity.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Manager
HZ Signature Upholstery
Midrand, Gauteng
01.2022 - Current
- Lead and supervise the upholstery team - hiring, training, scheduling, and performance evaluations.
- Develop and implement production schedules to meet deadlines and optimize productivity.
- Maintain quality and workmanship to company standards and customer expectations.
- Inventory Management of materials, tools, supplies and replenish stock as needed to minimize waste and avoid shortages.
- Develop and manage the budget including labour, materials, and other expenses and implement cost-saving measures without compromising quality.
- Identify areas for improvement and implement new techniques to enhance efficiency and productivity.
- Interact directly with customers to discuss their needs, preferences and feedback.
- Ensure operations comply with safety regulations, industry standards, and company policies.
- Report on production, quality, and other key metrics.
- Address and resolve any operational issues that arise, equipment malfunction and staffing challenges.
Manual Tester (Contract)
Datamate Consulting
Midrand, Gauteng
01.2021 - 01.2024
- Executed test suites to identify bugs and performance issues.
- Identified and reported software defects, working closely with project team to resolve issues.
- Contributed to the creation and maintenance of test documentation, including test plans and test reports.
- Participated in team meetings to discuss project progress and prioritize testing efforts.
- Conducted Data Driven and Cross browser testing.
- Involved in Smoke, Sanity, Functional and Regression Testing.
- Involved in database testing using SQL queries.
- Reported weekly and monthly status reports.
Stores Supervisor
Ucook
Midrand, Gauteng
01.2019 - 11.2021
- Overseeing and coordinating packaging and storage staff and activities as per company policies and safety standards.
- Maintaining database of packaging materials, ensuring that stock is maintained at optimal levels to meet production needs without over or under stocking.
- Inspecting products and packaging to ensure they meet company quality standards and comply with industry regulatory requirements.
- Ensuring that packaging and storage areas are clean and organized and enforcing safety protocols in compliance with health and safety regulations.
- Coordination with production, logistics, and procurement teams to ensure alignment with overall operational goals.
- Reporting on packaging and storage operations, including performance metrics, inventory status, and any challenges faced.
- Handling customers’ requests and complaints.
Office Manager
Rondebosch United Church
Cape Town
06.2010 - 12.2016
- Manning front desk, email and phone call correspondence.
- Manage premises bookings and events and repairs and maintenance.
- Maintain church database of volunteers, staff, events and premise rentals.
- Petty cash management and procurement of office and kitchen supplies.
- Responsible for general maintenance and repairs.
Senior Lecturer
Gwebi College of Agriculture
Zimbabwe
08.2007 - 05.2010
- Deliver lectures, seminars, and workshops on horticultural topics from National Certificate to Higher Diploma level.
- Develop and update course materials, including syllabi, assignments, and assessments to meet educational standards and industry needs.
- Setting, moderation and marking of examinations.
- Provide academic advising and mentorship to students.
- Assist in the management of farm workers.
Education
Post graduate Diploma - Integrated Water Resources
University of the Western Cape
South Africa01.2014
Bachelor of Science Honours - Agricultural Science
Bindura University of Science Education
Zimbabwe01.2007
Skills
- Manual Testing (Web & Mobile Applications)
- Basic API Testing (Postman)
- Functional Testing
- UAT Testing
- Integration Testing
- Performance Testing
- Regression Testing
- SDLC Understanding
- STLC Understanding
- Test case design
- Test case execution
- Test case documentation
- Test case reporting
- Defect Reporting
- Defect Tracking (Jira)
- Agile Fundamentals
- Scrum Fundamentals
- Basic SQL for Data Validation
- Microsoft Excel
- Google Workspace
- Familiarity with JavaScript
- Familiarity with HTML
- Familiarity with CSS
Certification
- Professional Scrum Master 1, Scrum.org, 2024-08-01
- ISTQB Foundation Syllabus V4.0, ISQTB, 2024-04-01
- Introduction to Coding, SheCodes, 2023-09-01
Custom Section
- Web Application Testing Projects (VuHosi), Analysed business requirements and created detailed test cases, Executed functional and regression testing, Logged and tracked defects using Jira, Conducted exploratory testing to identify edge-case defects, Compiled test summary reports, Contract management to keep track of how many consultants are onsite and how they are paid
- Foster Melliar (Isolve), Learner management system for MICT SETA trainings, Track if students can complete their tasks online, Check if assessors and moderators can moderate students online, Mobile biometrics and Web application testing (EPWP), Check location of employees, Biometric (faces) to check in and out
Websites, Portfolios and Profiles
www.linkedin.com/in/patience-zuze-30242620
References
Available upon request.
Timeline
Operations Manager
HZ Signature Upholstery
01.2022 - Current
Manual Tester (Contract)
Datamate Consulting
01.2021 - 01.2024
Stores Supervisor
Ucook
01.2019 - 11.2021
Office Manager
Rondebosch United Church
06.2010 - 12.2016
Senior Lecturer
Gwebi College of Agriculture
08.2007 - 05.2010
Post graduate Diploma - Integrated Water Resources
University of the Western Cape
Bachelor of Science Honours - Agricultural Science
Bindura University of Science Education