Patience Masango
AU Pair and night Nursing , Elderly Care giver
Germiston,Gauteng
Overview
5
5
years of professional experience
Work History
Elderly care assistant
Lambton Care Centre
Germiston , South Africa
07.2025 - 08.2025
- Acknowledged individual preferences in meal choices catering to dietary needs.
- Coordinated with nursing staff for seamless shift changes and continuous patient care coverage.
- Showcased empathy and patience whilst dealing with challenging behaviours exhibited by dementia patients.
- Responded quickly in emergency situations, showing commendable crisis management skills.
- Promoted independence in daily living activities where possible for clients' self-esteem enhancement.
- Prepared nutritious meals for improved health conditions of clients.
- Prioritised safety measures whilst assisting with mobility tasks to prevent falls or injuries.
- Collaborated with healthcare professionals to develop personalised care plans, delivering tailored support to each client.
- Offered emotional support during times of distress comforting elderly residents.
- Ensured the cleanliness and sanitation of living areas for a safe and healthy environment.
- Enhanced patient comfort by providing assistance with bathing, dressing and grooming tasks.
- Facilitated recreational activities for increased social engagement and mental stimulation.
- Demonstrated strong team-working abilities contributing effectively to the caregiving team.
- Organised group activities that promoted social interaction amongst the elderly residents.
- Helped maintain client dignity during personal care tasks, respecting their privacy at all times.
- Assisted with medication administration, ensuring proper treatment protocols were followed.
- Assisted in physiotherapy sessions for better mobility of the clients.
- Maintained daily records of patient's condition and behaviour, aiding in accurate health assessments.
- Provided personal care to elderly residents, enhancing their overall wellbeing.
- Acted as a key communication link between patients and their families, promoting transparency in care delivery.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Minimised care continuity issues by keeping thorough, accurate records.
- Adapted to service users' needs and requests to maintain personalised care.
- Monitored client health conditions and reported immediate issues to manager.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
- Submitted reports to manager regarding status of client.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained confidentiality and compliance standards for optimised patient care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
- Answered questions from clients, family members, and other carers.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Kept detailed records of care activities, condition changes and treatment responses.
- Partnered with supervisors and social services team to help coordinate quality care.
- Helped clients to carry out instructions recommended by health professionals.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Nurtured trusted rapport with clients, family members, and healthcare professionals.
- Followed client treatment plans for exercises, medications and wound care.
- Assisted clients with adapting to life changes due to bodily or brain injuries.
- Adapted care activities in response to clients' mood, energy levels, and preferences.
- Read aloud to clients, offering mental stimulation and social companionship.
- Fed clients with severe limitations and assisted more mobile clients with self-feeding.
- Provided tailored support to family members through particularly difficult periods.
Nanny, house keeper and Night Nursing
The Kisten family
08.2024 - 01.2025
- I looked after the new borns, bottle feeding them at regular times.
- Washed and sterilizing bottles and pacifiers.
- Diaper changing.
- Bathing, massaging and dressing.
- Sleeping training.
- Stimulation.
- Making bottles and meals.
- Reading and learning numbers and different shapes.
- Naming body parts.
- Planning daily activities.
- Assisting in preparing family meals.
- Taking responsibility in maintaining a general hygienic environment in the home, cleaning playing pan and putting toys away when I'm not with the children.
- During my time there I gained vast experience in the child care industry.
Nanny and house keeper
The Naicker family
05.2023 - 10.2023
- I looked after the twins full-time on weekends and during school holiday.
- During school days I would assist them with bathing, dressing and packing their lunch to school.
- Welcome and support children who experienced separation anxiety.
- Help them change, give food engaging with the children during activities and play times.
- Reading for them, assisting with homework, singing, dancing, painting, teaching them numbers and different shapes.
- Supervising rest times according to established routine.
- Encouraging interactive playing and encouraging children to be friendly to each other.
- I would supervise outdoor and indoor activities taking care not to let any accident with play equipment.
- I would give reports to parents at the end of each day.
- I enjoyed spending time with children and learnt the daily activities and a broad range of activities for their age.
- I learnt how to multi-task manage children and keeping the house in order.
- Reasons for leaving: Salary didn't meet my financial situation.
House helper
The Perumal family
Durban, South Africa
10.2020 - 02.2023
- Supported homeowners during social gatherings, contributing to successful events.
- Completed infection control procedures to minimise health risks.
- Thoroughly cleaned, disinfected and deodorised bathroom areas.
- Created a safe environment for children by overseeing playtime activities and homework assistance.
- Complied with COSHH regulations to protect health and safety of staff and residents.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Provided care for pets, ensuring their well-being and happiness.
- Executed regular deep cleans for optimal health and hygiene.
- Enhanced household efficiency with timely completion of errands as requested by homeowners.
- Used creative techniques to clean difficult, hard-to-reach areas.
- Performed grocery shopping duties to maintain stock levels of food supplies at home.
- Offered assistance in packing belongings for holiday trips or relocation purposes.
- Scheduled repairs and maintenance services to ensure smooth functioning of home appliances.
- Swept, mopped and waxed floors in pristine finish.
- Arranged articles neatly in wardrobes after laundry, ensuring easy accessibility.
- Cared for indoor plants, promoting a healthy indoor environment.
- Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
- Consistently met high quality standards for continued customer satisfaction and loyalty.
- Delivered high levels of customer service for satisfaction through assistance with household chores.
- Disinfected showers, baths, toilets and vanity units to maintain excellent hygiene levels.
- Handled reception of guests at the door, creating a welcoming ambiance.
- Processed guest laundry requests, paying special attention to care instructions for appropriate garment cleaning.
- Maintained inventory of cleaning supplies for continuous job readiness.
- Assisted with laundry duties, guaranteeing neat clothing items and linen.
- Maintained cleanliness in all living spaces and bedrooms, providing comfortable surroundings.
- Completed deep cleaning tasks; resulted in spotless living environment.
- Kept kitchen utensils clean after meal preparation, enhancing hygiene standards.
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Ensured clean and tidy environment by performing daily cleaning tasks.
- Disposed of rubbish regularly from living areas; resulted in hygienic conditions.
- Disposed of chemicals and cleaning agents in environmentally conscious manner.
- Kept well-stocked cleaning supplies to support smooth running of service.
- Stored chemicals safely to reduce risks and avoid misuse.
- Handled and disposed of chemical cleaning products with strict attention to safety compliance.
- Coordinated workflow to complete high-volume cleaning tasks within strict deadlines.
- Worked with clients to identify priority tasks for timely completion.
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Changed and laundered linens and made beds to meet established standards.
- Polished metal fixtures and heirlooms, achieving and maintaining professional shine.
- Washed internal and external windows and frames.
- Kept good cleaning supply stocks to meet domestic requirements.
- Swept, mopped and vacuumed floors with spotless results.
- Ironed and hung customer clothes with care.
- Stripped beds and remade with fresh linens.
- Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
- Disinfected toilets and surfaces for reduced infection risk.
- Laundered clothes and linen with strict attention to garment instructions.
- Cleaned food preparation surfaces, tools and utensils and sanitised regularly to minimise contamination risks.
- Deodorised items and spaces to maintain freshness.
- Loaded dishwashers and hand-washed fragile crockery items.
- Supervised family children for parents, assisting during dates, vacations and afterschool periods.
- Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
- Protected family heirlooms with careful maintenance and handling.
- Fed and cared for family pets, administered medications and followed exercise schedules.
Education
Advanced AU Pair/ Night Nursing certificate - Health care giver
Chilton interational
Johannesburg07.2025
Elderly Care Assistant certificates - Health care giver
Chilton
06.2025
First aid -CPR for Nannies - Health care giver
Chilton international
Johannesburg06.2025
First Aid -CPR for caregivers - Health care giver
Chilton
06.2025
O' level - High school diploma
Chiredzi Government High School
Masvingo11.2007
Skills
- Child minding
- Supporting new parents
- Infant care
- Night nursing
- Positive discipline techniques
- Bathing
- Dressing
- Nappy changing
- First aid
- CPR
- Baby massage
- Daily reports to parents
- Administering medications
- Understanding children's rights
- Dealing with bullying
- Nutrition
- Food allergies
- Menu planning
- Preparation of meals
- Sleep training
- Potty training
- House management
- Organizational skills
- Craft and recycling
- Creative art
- Preventive and safety measures
- Emotional support
- Effective communication
- Effective beeping techniques
- Gross motor skills
- Storytelling
- Early learning readers
- Problem solving
- Singing
- Needle work
- Cooking
- Baking
- Computer skills
- Teaching reading
- Ability to follow written instructions
- Ability to follow recipes
Assistive technology use
Nutritional planning
Incontinence support
Patient advocacy
Meal preparation
Dementia care knowledge
Healthcare software proficiency
Excellent listener
Pain management techniques
Accurate record-keeping
Remarkable intuition
Encouraging exercise
Proactive attitude
Personal care assistance
Medication Administration
Diabetic management
Effective communicator
Blood pressure monitoring
Advanced cleaning procedures
Palliative care experience
Personal hygiene awareness
Use of mobility equipment
Emotional stability
Documentation proficiency
Data entry expertise
Compassionate care
Respectful demeanour
Behavioural Management
Efficient multitasker
Patient transportation
Basic nursing care
Mentally agile
Tolerance to stress
Supportive nature
Organisational standards
Food hygiene understanding
Interdepartmental collaboration
Patient transport
Infection prevention
Pain management
Empathetic communication
Patient record keeping
Care management
Elderly care
Personal hygiene support
Infection prevention and control
Diet and nutrition assistance
Housekeeping
Basic Life Support Certification
Medicine dispensing
Elderly companionship
Family liaison
Mental health support
Patient safeguarding
Confidentiality understanding
Person-centred care plans
Activities of Daily Living
Nutrition management
Record-keeping
Food preparation
First Aid certification
Care plan management
Safeguarding knowledge
Documentation
Mobility equipment operation
Infection control procedures
Activities of Daily Living (ADL) assistance
Medical terminology knowledge
Personal care
First Aid
Social care
Wound dressing
Community engagement
Prescription administration
Languages
English
Shona
Zulu
Tsonga
Ndebele
Custom Section
Zimbabwe
Personal Information
- Passport Number: BE144544
- Date of birth: 09/14/85
- Gender: Female
- Marital status: Single
Netball, women soccer, singing, dancing, gardening, cooking and baking, knitting, art
I like doing activities that keeps my clients as alive as possible, keeping a smile through music and dancing, making a beautiful garden for walks , cooking and baking to their requests.
Summary
Professional caregiver with strong commitment to providing high-quality care and support. Proficient in managing both physical and emotional needs, ensuring comfort and safety. Known for effective teamwork and adaptability to changing circumstances, consistently building trust with clients and their families. Experienced with providing comprehensive care and support to elderly individuals. Utilizes effective communication and organizational skills to manage daily activities and personal care routines. Knowledge of fostering compassionate and safe environment, ensuring well-being and dignity of clients.
References
- The Naicker family, +2782 049 0936
- The Kisten family, +2768 560 3778
- Lambton Care Centre, +2763 479 7394
- The Perumal family, +2774 248 4235
Timeline
Elderly care assistant
Lambton Care Centre
07.2025 - 08.2025
Nanny, house keeper and Night Nursing
The Kisten family
08.2024 - 01.2025
Nanny and house keeper
The Naicker family
05.2023 - 10.2023
House helper
The Perumal family
10.2020 - 02.2023
Advanced AU Pair/ Night Nursing certificate - Health care giver
Chilton interational
Elderly Care Assistant certificates - Health care giver
Chilton
First aid -CPR for Nannies - Health care giver
Chilton international
First Aid -CPR for caregivers - Health care giver
Chilton
O' level - High school diploma
Chiredzi Government High School