Patience Hureva
Housekeeping
Capetown
Summary
Dedicated Housekeeping Room Attendant with a proven track record at LA Colombe Restaurant, enhancing guest satisfaction through meticulous room maintenance and efficient teamwork. Leveraged excellent communication and vacuuming skills to significantly reduce complaints, demonstrating a strong ability to multitask and collaborate. Achieved increased productivity by skillfully managing guest requests and maintaining high cleanliness standards.
Overview
2
2
years of professional experience
1
1
Language
Work History
Housekeeping Room Attendant
LA Colombe Restaurant
09.2022 - Current
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
Ordinary Level -
Pfupajena High School
Chegutu Skills
Window cleaning
Timeline
Housekeeping Room Attendant
LA Colombe Restaurant
09.2022 - Current
Ordinary Level -
Pfupajena High School
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