Pascalina Mathetso Sibanda
Johannesburg South,South Africa
Summary
Committed professional with solid expertise in computer proficiency and effective communication, enhanced by outstanding multitasking and team collaboration skills.
Overview
17
17
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work history
Systems Balance settlement Admin
First National Bank
Johannesburg, Gauteng
2022.03 - 2026.01
- Execute bank transaction reconciliations to ensure accuracy in financial records.
- Prepare balance sheets to reflect organizational financial status.
- Liaise with internal and external stakeholders to resolve settlement queries effectively.
- Monitor accounts for discrepancies and report findings promptly.
- Process payments and journal entries to maintain accurate financial documentation.
Sales and service Team Leader
First National Bank
Daveyton
2017.11 - 2022.02
- Led a team of six sales consultants and two multi-skilled consultants.
- Allocated and drove sales targets across all product lines, including Core-Accounts and Investments.
- Built and maintained long-term client relationships to secure future sales opportunities.
- Utilised MS2U tools for coaching on service offerings.
- Ensured staff received necessary tools, resources, and training for optimal performance.
Multi-Skilled Team Leader
First National Bank
Daveyton, Gauteng
2014.05 - 2017.10
- Loaded, maintained, cleared, and balanced ATM/ADT machines efficiently.
- Managed cash flow as Treasury Custodian using ICOM system.
- Verified reports by compiling daily activity summaries and high-risk maintenance data.
- Cleared suspense accounts to ensure accurate financial records.
- Investigated unusual transactions in client accounts to prevent fraud.
- Acted as Branch Controller for six months, overseeing four staff members effectively.
Multi-Skilled Consultant
First National Bank
Daveyton, Gauteng
2013.05 - 2014.04
- Processed new applications for core accounts, credit, and investments.
- Delivered quality service while adhering to client needs.
Teller
First National Bank
Daveyton, Gauteng
2009.03 - 2013.04
- Managed costs associated with Tellers Difference effectively.
- Educated customers on security measures to protect their cash.
- Facilitated cash and cheque deposits alongside cash withdrawals.
Education
Bachelor of Accounting Science - BCOMPT F/A
UNISA
Pretoria, Gauteng 2016.07 - 2020.11
National N Diploma - Financial Management
Springs College
Springs, GautengSkills
- Computer proficiency
- Effective communication
- Multitasking ability
- Team collaboration
- Stress management
- Problem-solving
- Eagerness to learn
- Honesty and integrity
Certification
- RE5 certificate
- Dashboards certificate
- Excel Certificate
- Code C1 driver's License
Languages
English
Fluent
Sesotho
Fluent
IsiZulu
Upper intermediate
References
References available upon request.
Personal Information
- ID Number: 8903131157080
- Date of birth: 13 March 1989
- Gender: Female
- Nationality: South African
- Marital status: Married
Timeline
Systems Balance settlement Admin
First National Bank
2022.03 - 2026.01
Sales and service Team Leader
First National Bank
2017.11 - 2022.02
Bachelor of Accounting Science - BCOMPT F/A
UNISA
2016.07 - 2020.11
Multi-Skilled Team Leader
First National Bank
2014.05 - 2017.10
Multi-Skilled Consultant
First National Bank
2013.05 - 2014.04
Teller
First National Bank
2009.03 - 2013.04
National N Diploma - Financial Management
Springs College