Summary
Overview
Work History
Education
Skills
Timeline
Barista

Pascal Amadi

Barista
Kensington

Summary

Motivated and quick-learning individual with a passion for coffee culture and customer service .Known for strong communication skills ,reliability ,and a calm presence under pressure. Eager to bring energy and discipline to a fast paced cafe environment. Willing to learn and grow with a dynamic team demonstrating professionalism and empathy.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Call Center Agent

AK Mobile
11.2024 - 03.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.

Informal Work

Renovations
04.2023 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

Africa House College
Johannesburg, South Africa
01.2022 - 01.2023

Skills

Analytical

Timeline

Call Center Agent

AK Mobile
11.2024 - 03.2025

Informal Work

Renovations
04.2023 - 05.2023

High School Diploma -

Africa House College
01.2022 - 01.2023

Similar Profiles

CREATE PROFILE
Pascal AmadiBarista