Papamile Mzuku
Facilities/Operations Manager
East London
Summary
Dedicated Facilities Operations Manager bringing 15 years of experience in energy management and building systems, including mechanical, security, automation and HVAC.
Excellent leadership skills with proficiency in developing relationships, building consensus and leading positive organizational change. Critical-thinking Facility Manager with more than 15 years of proven successful cost-reduction techniques, efficient inspection scheduling and error-free compliance inspections.
Excellent leadership skills with proficiency in developing relationships, building consensus and leading positive organizational change. Goal-oriented facilities maintenance professional with excellent leadership, problem-solving and multitasking skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Offering more than 15 years of progressive experience.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Facilities Manager
Rebosis/ Mtata Mall
Mtata
12.2018 - 10.2022
- Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
- Led cross-functional teams to complete complex facility projects on time and within budget constraints.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
- Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
- Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
- Directed tenant improvements to meet contractual demands and update building areas.
- Analyzed building control and HVAC system performance and recommended improvements.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Created sustainable improvement initiatives for efficient use of energy.
- Investigated problems and determined appropriate remedies.
- Responded to building emergencies and managed repairs.
- Documented records on pricing, energy consumption and activity reports.
- Conducted monthly inspections of facility grounds, external structure, systems, and equipment.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Reviewed and oversaw construction and renovation projects.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Infrastructure Maintenance Manager
Sakhiwo Health Solution
Mtata
03.2017 - 11.2017
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Project and Contracts Manager
Electric-Link
East London
02.2012 - 11.2016
- Conducted thorough due diligence on potential suppliers, mitigating risks associated with entering into new agreements.
- Led cross-functional teams in the development of procurement strategies, aligning business objectives with contractual obligations.
- Oversaw subcontractor management activities, ensuring timely delivery of goods or services according to agreed-upon terms.
- Contributed to the development of proposal responses for new business opportunities, incorporating innovative contracting solutions that provided a competitive edge.
Education
Project Manager - Project Management
Excellent College
East London 03.2001 - 11.2002
Higher Electrical Diploma - Electrical Engineering
East London College
East London 01.1986 - 11.1989
Business Management - Business Administration And Management
Rhodes University
Eastern Cape 05.2004 - 10.2004
Skills
Inventory procurement
undefinedEnglish, Xhosa and Zulu
Best communication
Timeline
Facilities Manager
Rebosis/ Mtata Mall
12.2018 - 10.2022
Infrastructure Maintenance Manager
Sakhiwo Health Solution
03.2017 - 11.2017
Project and Contracts Manager
Electric-Link
02.2012 - 11.2016
Business Management - Business Administration And Management
Rhodes University
05.2004 - 10.2004
Project Manager - Project Management
Excellent College
03.2001 - 11.2002
Higher Electrical Diploma - Electrical Engineering
East London College
01.1986 - 11.1989
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