Pamella Jara

Rustenburg

Summary

To leverage my internship experience in a dynamic environment, applying skills and knowledge to contribute to the department's mission and objectives.

Overview

year of professional experience

Work History

Intern

Department of Home Affairs

01.2022 - 10.2022

Duties
Verify, validate and capture client information on system.
Examine processed fingerprints and evaluate their validity for entry into the Automated fingerprint identification system.
Process of Identity documents, Registration of births, Marriages and deaths, Late registration, Rectification and Amendment of particulars and issuing citizenship documents.
Process civic services application and issuing of documents in line with procedures and to provide administrative support in the office.
Maintain accuracy of employee files, Organize, screen resumes and assist in the implementation of the Department policies.
Updating internal data base with new employee information like contact details and employment forms.
Gathering payroll data like working hours and leaves.

Education

Certificate - Higher Computer literacy

Asabed IT Solution

01.2022

Bachelor - Social sciences

Walter Sisulu University

10.2019

Grade 12 -

St John's College

12.2015

Skills

1 _Document management_: Organizing, verifying, and processing documents related to identity, immigration, and citizenship

2 _Customer service_: Interacting with clients, responding to inquiries, and resolving issues

3 _Data entry and record-keeping_: Accurately capturing and maintaining records in databases or filing systems

4 _Administrative support_: Assisting with daily tasks, such as filing, photocopying, and maintaining office supplies

5 _Communication_: Developing effective communication skills, both written and verbal, when interacting with colleagues, clients, and stakeholders

6 _Problem-solving_: Identifying and resolving issues related to documentation, client inquiries, or procedural matters

7 _Time management_: Prioritizing tasks, managing deadlines, and maintaining productivity in a fast-paced environment

8 _Attention to detail_: Ensuring accuracy and precision when processing documents, data entry, or verifying information

9 _Teamwork_: Collaborating with colleagues to achieve departmental goals and objectives

10 _Adaptability_: Adjusting to changing priorities, procedures, or unexpected situations

11 _Confidentiality_: Maintaining the confidentiality and security of sensitive information

PERSONAL DETAILS

Ms H, Nomvete, Office Manager, Hlalanam.Nomvete@dha.gov.za, 043 604 1201, Department of Home Affairs , Mr Zola Damoyi , HR Consultant , Zola.damoyi@dha.gov.za- 043 604 1240