Summary
Overview
Work History
Education
Skills
Officeskills
Personal Information
Timeline
Generic

Pamela Nzuza

Payroll Officer
Centurion

Summary

I am self-motivated, well organized and hard worker. I perform well under pressure, enjoy and accept responsibilities together with challenges that may come afore. Although, I am able to function successfully independently, I also enjoy the stimulation and sense of being part of a team. I am loyal, dedicated and enthusiastic worker and attention to details is one of my main attributes. I prioritize, set goals and strive for excellence in everything that I do. I am proactive, seize opportunities and thereby influence positively. I can make rational, realistic. decision, render judgment and act based on the consideration of all facts and alternatives available during conflicts and disagreements between others and myself. I possess the ability to listen and express myself clearly and accurately, if given the opportunity. I will play an imperative role.

Overview

13
13
years of professional experience

Work History

Payroll Officer

Road Accident Fund
04.2024 - Current
  • Processing of Payroll
  • Process the monthly HR and Payroll input on SAP such as allowance and deductions
  • Capture annual salary increases and performance bonus payments
  • Identify salary overpayment and ensure recovery thereof
  • Advice employees on RAF benefits and salary structuring
  • Check and validate the IRP5's data before they are distributed to employees
  • Process Termination and provide redundancy calculation as required
  • Coordinate with HR operations, Business partners to ensure proper handling of employee exits
  • Run reports and send them to relevant stakeholders
  • Records Management
  • Manage payroll filing system and ensure safe keeping of Payroll documents both electronically and manually in line with the RAF file plan
  • Manage the archiving of Payroll related records
  • Reporting
  • Compile internal and external reports as per business requirements and in line with external stakeholder's requirements
  • System Compliance
  • Conduct SAP end user system tests
  • Conduct system audits and identify system gaps
  • Ensure compliance of SAP Payroll systems with the Business policy, processes and procedures
  • Stakeholder Relations
  • Handle salary queries
  • Assist with inquiries and requests for information from both internal and external stakeholders

Payroll Administrator

Bell Equipment
03.2023 - 03.2024
  • Payroll Administration and Management
  • Full payroll function (total +/- 800)
  • Process all payroll data accurately and efficiently!
  • Prepare relevant schedules prior to payroll processing for sign off (eg, leave, work schedule, medical aid, union fees etc.)
  • Ensure all leave are processed and sick claims checked and submitted to the industry council where relevant
  • Administration of all leave, overtime, garnishee orders, UIF document, Provident/Pension fund and withdrawals etc
  • Process claims, staff request and queries in relation to pension, medical aid, bank detail changes, status changes, beneficiary etc
  • Use of time and attendance system to ensure accurate payroll processing
  • Preparation and distribution of various payroll reports
  • Preparation of Bonus, Increase, Commission, Incentive and other variable schedules where necessary and process on payroll accordingly
  • Recruitment and Selection
  • Compile and place advert for recruitment
  • Shortlist suitable candidates and compile candidate reports
  • Co-ordinate the recruitment process, prepare interview pack and conduct recruitment interviews
  • Ensure verification of candidates' credentials (qualification, references, etc)
  • Make formal offer of employment and compile and issue letters of regret to unsuccessful candidates
  • Co-ordinate the sign on process (medical, employee data, payroll info, etc.)
  • Co-ordinate the employee exit process and conduct exit interview
  • Human Resources Administration and Management
  • Attend to external and internal queries
  • Prepare applicable correspondence or letters for any necessary changes in employee terms and condition
  • Counselling (where relevant) applicant or employees on rules, policies, benefits, procedure, and job opportunities
  • Maintain and update all staff personnel files manually and electronically
  • Ensure employment documents are uploaded or maintained as per company policies (Personnel info, training, contractual info, discipline and performance etc.)
  • Capture and processing of signed employment documents for filling purposes
  • Assisting with ER investigations to collate information prior to discipline intervention
  • Prepare and assist performance programmes where requires
  • Ensure discipline processes or warning complies to Company policies and the Code of Conduct to ensure consistency and fairness
  • Prepare job specification or description before job advert placement is made both for internal and external recruitment
  • Coordinate recruitment process and interaction with internal and external applicant
  • Placement of advert and managing recruitment process (eg
  • Receiving of applicant, screening, shortlist, setting up interview panel and interview notes etc.)
  • Administration and coordination of learning and development programmes
  • Benefit and Compensation Administration
  • Facilitate and administrate claims such as (Provident/Pension Fund, Temporary/Permanent Disability Benefits, Maternity Benefits, UIF, Spousal Cover and Funeral Cover)
  • Ensure that claims are dealt with according to industry regulations
  • Validate Supporting Documents for Claims (example: Maternity/ Paternity details, Unpaid Sick Leave claim documents, Employment documents etc.)
  • Comfort Employment Details and Earnings for Claims (example: UIF, Disability Claims, Road Accident Claims, Unemployment Insurance, Provident/Pension Fund Claims, Retrenchment Claim etc.)
  • Review claim submissions and determine eligibility and level of coverage
  • Attend to allocated workflow management system cases within the applicable timelines, ensuring that supporting documentation is uploaded to the system ensure accurate and professional feedback to the different stakeholders
  • Ensure that all calls are handled promptly and professionally
  • Keep updated and informed of Employee Benefits and Intermediaries product range, documentation, policies and procedures
  • Ensuring that the pay practices comply with laws and regulations and provide advice to different parties
  • Handle any assessments associated with complaints
  • Completing and submitting necessary statistical reports
  • Maintain Relationship with external clients and internal clients
  • Data Management and Communication
  • Adherence to Group Data Management Policy
  • Filling kept up to date and easily accessible for other to gain access to information
  • Regular updating of work onto internal system
  • Ensure salaries, statutory and all other payroll related correspondence are updated onto
  • Ensure archiving is managed as per legislative requirements

HR Practitioner Trainee

Bell Equipment Co SA (Pty) Ltd.
10.2011 - 02.2013
  • Recruitment Officer:
  • Invigilate and facilitate written assessments recruitment (entry level assessment)
  • Assist in shortlisting potential candidate for a vacancy with reference to job spec
  • Prepare and check starter pack packages for new employment
  • Interview possible candidate for position available within the company
  • Conduct reference checking
  • Induction facilitator:
  • Prepare the company inductions programme for temporary contracted employees
  • Facilitate induction presentation for in-service students, trainees and vac students
  • Training and Development:
  • Facilitate in lower-level employment assessment, facilitate on Career expo with regards to company training and development sector
  • Employee Relation:
  • Sitting on interviews, MIBFA arbitration consolation, disciplinary hearing, translator, assist and observer in disciplinary hearing as per company procedure, Liaison with shop steward
  • Payroll administrator:
  • Preparation of All Data for Payroll
  • Preparation of monthly payroll
  • Attending to pay queries

Education

Grade 12 - undefined

Richards Bay Secondary School

B Admin - Human Resources

University of Zululand

Payroll Administration - undefined

Payroll Education Institution

B Com - Financial Management

Mancosa

Skills

Microsoft Office - Word

Officeskills

  • Microsoft Office - Word, Excel, PowerPoint and Outlook
  • SAP - Payroll
  • Solid understanding of relevant HR Legislation and Pension Fund Act
  • Clear and concise communication both verbal and writing
  • Report writing skills
  • HR SAP module
  • In-depth understanding of HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MEIBC Main Agreement etc)

Personal Information

  • Citizenship: RSA
  • Date of Birth: 01/15/89
  • Driving License: Code C1
  • Marital Status: Single

Timeline

Payroll Officer

Road Accident Fund
04.2024 - Current

Payroll Administrator

Bell Equipment
03.2023 - 03.2024

HR Practitioner Trainee

Bell Equipment Co SA (Pty) Ltd.
10.2011 - 02.2013

Grade 12 - undefined

Richards Bay Secondary School

B Admin - Human Resources

University of Zululand

Payroll Administration - undefined

Payroll Education Institution

B Com - Financial Management

Mancosa
Pamela NzuzaPayroll Officer