Pamela Mazibuko
Field Worker
Johannesburg
Summary
Hardworking Field Worker knowledgeable about managing schedules, maintaining equipment and updating records. Familiar with operating in wide range of field environments. Flexible schedule coupled with physical fitness to take on any challenge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Field Worker
Jpal Africa
Johannesburg
05.2022 - Current
- Called on participants to set schedule and confirm appointments.
- Conducted field surveys to collect data.
- Did surveys over the phone and on field at different locations and provinces.
Call Center Agent
Clientelle Insurance
Johannesburg
08.2021 - 02.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Branch Consultant
Bryte Insurance
Johannesburg
02.2021 - 08.2021
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
Till Operator
Woolworths
Johannesburg
02.2017 - 12.2017
- Operated cash register to record transactions accurately and efficiently.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Thoko Thaba High School
Thokoza 01.2006 - 12.2007
Skills
Problem solving skills
Timeline
Field Worker
Jpal Africa
05.2022 - Current
Call Center Agent
Clientelle Insurance
08.2021 - 02.2022
Branch Consultant
Bryte Insurance
02.2021 - 08.2021
Till Operator
Woolworths
02.2017 - 12.2017
High School Diploma -
Thoko Thaba High School
01.2006 - 12.2007
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