PAMELA BLAAI
Payroll Administrator
Randburg,GP
Work Preference
Work Type
Full TimeContract WorkLocation Preference
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceWork from home optionSummary
Dynamic Payroll Administrator with a proven track record at Advanced Call Center Technologies LLC, enhancing payroll processing efficiency through automation and robust auditing practices. Skilled in maintaining employee records and fostering collaboration, I excel in resolving discrepancies while ensuring compliance with regulations and delivering exceptional service.
Overview
13
13
years of professional experience
Work History
Payroll Administrator
Advanced Call Center Technologies LLC
08.2024 - Current
- Processed bi-weekly payroll for 900+ employees using Day force
- Ensured compliance with federal and state payroll regulations and tax laws.
- Resolved payroll discrepancies through effective communication and investigation.
- Maintained employee records in HRIS, ensuring data accuracy and confidentiality.
- Assisted in onboarding new employees by providing payroll-related information and support.
- Collaborated with finance team to reconcile payroll accounts monthly, enhancing accuracy.
- Implemented process improvements that increased payroll processing efficiency by streamlining procedures.
- Provided training to junior staff on payroll systems and best practices for accuracy.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using Dayforce and processed payroll to meet preset requirements.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
- Submitted reports on payroll activities.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Processed payroll garnishments such as tax liens and child support.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Payroll Administrator
Quantanite Pty Ltd
04.2022 - 05.2024
- Calculated payroll deductions by accurately using workforce and processed payroll to meet preset requirements.
- Managed payroll data entry and processing for 700 employees to comply with predetermined company guidelines.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Streamlined payroll processes by implementing efficient software and automation tools.
- Assisted in the successful migration of payroll systems during a company-wide software upgrade without disruption to operations.
- Assisted in the creation of clear guidelines outlining acceptable timesheet submission practices among employees.
- Facilitated smoother year-end reconciliation process, meticulously organizing and reviewing payroll records.
- Fostered collaborative work environment, resolving payroll issues through effective communication and teamwork.
- Minimized errors in payroll processing by implementing robust verification procedures before final submission.
- Optimized payroll operations, introducing automated systems for better tracking of employee hours and overtime.
- Bolstered compliance with federal and state tax laws through diligent record-keeping and updates to payroll systems.
- Enhanced data security in payroll systems, conducting regular reviews and updates to privacy protocols.
- Improved departmental efficiency by training staff on latest payroll management practices and software.
- Ensured timely compliance with all regulatory changes affecting payroll, keeping organization ahead of legal requirements.
- Improved payroll team performance, leading regular review sessions to identify areas for process improvement.
- Streamlined employee onboarding regarding payroll, ensuring clear communication of policies and procedures.
- Enhanced employee understanding of payroll deductions and benefits, leading informative sessions and creating detailed guides.
- Achieved significant time savings in payroll processing by automating routine tasks and focusing on strategic improvements.
- Reduced operational costs by negotiating better rates with payroll software providers.
- Improved record-keeping efficiency with introduction of digital filing systems for all payroll documentation.
- Facilitated seamless year-end tax reporting by maintaining up-to-date employee financial records.
- Ensured accurate employee payment, meticulously auditing timesheets and resolving discrepancies.
- Reduced payroll discrepancies, conducting thorough monthly audits and rectifying errors.
- Enhanced employee satisfaction with timely and accurate salary disbursements, leveraging advanced payroll software.
Payroll Administrator
ST Davids Marist Boys Secondary School
04.2019 - 02.2021
- Calculated payroll deductions by accurately using Toggl track or clockify and processed payroll to meet preset requirements.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Managed payroll data entry and processing for 2600 employees to comply with predetermined company guidelines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
- Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
- Managed employee records on database to maintain accuracy and updated information.
- Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
- Supported the overall financial health of the organization by ensuring accurate and timely payroll processing, contributing to a positive work environment.
- Developed custom spreadsheets that improved efficiency when calculating commissions, bonuses, or other special pay circumstances.
- Trained and mentored new payroll staff to apply best practices and follow department procedures.
- Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
- Maintained up-to-date knowledge of changes in labor laws affecting payroll administration to ensure ongoing compliance.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
- Processed bi-weekly payroll for over 1,000 employees using ADP Workforce Now.
- Ensured compliance with federal and state regulations for payroll and tax reporting.
Payroll Clerk
First National Bank
07.2013 - 11.2017
- Processed payroll for employees accurately and on time, ensuring compliance with federal regulations.
- Maintained payroll records using ADP Workforce Now, streamlining data entry and retrieval processes.
- Coordinated with HR to resolve payroll discrepancies, enhancing employee satisfaction and trust in payroll operations.
- Trained junior staff on payroll systems, improving overall team efficiency and accuracy in processing transactions.
- Collaborated with management to implement software upgrades, enhancing system capabilities and user experience in payroll processing.
- Reviewed payroll reports for accuracy, identifying errors and implementing corrective measures proactively.
- Developed and implemented new procedures for payroll processing, reducing turnaround time by optimizing workflows.
- Led quarterly audits of payroll functions, ensuring adherence to internal controls and regulatory requirements.
- Ensured compliance with federal and state payroll regulations consistently.
- Reconciled payroll discrepancies by investigating and resolving issues promptly.
- Implemented new payroll software, enhancing processing speed and accuracy.
- Trained junior staff on payroll procedures and software usage effectively.
- Developed standard operating procedures to streamline payroll operations significantly.
- Updated employee files with new details such as changes in address or salary levels.
Education
Advanced Diploma:Internal Auditing -
01-2022
Advanced Diploma in Internal Auditing :Majoring in Financial Accounting ,Internal Auditing ,Taxation and Cost and Statistics
Financial Information Systems -
01-2021
Diploma in Financial Information Systems
NQF5 in Banking And Finance - Banking And Finance
06-2015
Skills
Payroll auditing
,Timekeeping management
,New hire processing
,Maintaining employee records
,Payroll processing
Timeline
Payroll Administrator - Advanced Call Center Technologies LLC
08.2024 - Current
Payroll Administrator - Quantanite Pty Ltd
04.2022 - 05.2024
Payroll Administrator - ST Davids Marist Boys Secondary School
04.2019 - 02.2021
Payroll Clerk - First National Bank
07.2013 - 11.2017
Walter Sisulu University - Advanced Diploma:Internal Auditing,
Walter Sisulu University - Financial Information Systems,
Bankseta - NQF5 in Banking And Finance, Banking And Finance
references
Available upon request.