Mr Naledi Seretse- OMF Bloemfontein- Branch Manager-0730084770
Palesa Bonolo Maria Dodo
Client Relation Consultant
Bloemfontein
Summary
Dynamic Client Relation Consultant with a proven track record at Old Mutual Finance, excelling in problem-solving and team collaboration. Developed innovative strategies that significantly boosted client revenue. Adept at managing relationships and prioritizing client needs, ensuring exceptional service and satisfaction through tailored solutions and effective communication.
Overview
10
10
years of professional experience
Work History
Client Relation Cosultant
Old Mutual Finance
12.2018 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
Sales Consultant
Bradlows
02.2018 - 07.2018
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Sales Consultant
OK Furniture
07.2015 - 01.2018
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Education
High School Diploma -
Lekhulong Secondary School
Bloemfontein, South Africa 04.2001 -
Skills
Problem-solving
Time management
Team collaboration
Client relationships
Decision-making
Team leadership & development
Continuous improvement
Work Planning and Prioritization
Interests
Miss Eunice Cishe-OK Furniture- 0767038832
Mr Taole Mafabatho- Old Mutual Finance- Sinior Collection coach-0731896411
Mr Maleho Moshane- OK Furniture -Area manager-0843045985
Timeline
Client Relation Cosultant
Old Mutual Finance
12.2018 - Current
Sales Consultant
Bradlows
02.2018 - 07.2018
Sales Consultant
OK Furniture
07.2015 - 01.2018
High School Diploma -
Lekhulong Secondary School
04.2001 -