Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Palesa Youth Molefe

Palesa Youth Molefe

IT Client Administrator
Vanderbijlpark

Summary

Palesa is a driven individual with great determination for contributing to the success of the organization engaged with. As an IT Client Administrator I bring abundant skills; innovation, an eager and quick learner, self-motivation and discipline and the ability to carry tasks to completion. Possessing affluent skills in customer service, problem solving and ability to resolve of technical issues timeously. An excellent communicator who is adaptable and an active listener. I am brilliant with computers and technologies and pay attention to details. My experience lies in overall customer support in SAP and SAP SuccessFactors Systems. I am actively seeking for an exciting and dynamic role to utilize my skills and experience in the drive of tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and professional and personal growth.

Overview

2
2
years of professional experience
2
2
Certificates

Work History

IT Client Administrator

Komatsu Africa Holdings
03.2023 - 03.2025
  • Troubleshoot Technical Issues and resolve them quickly to ensure smooth business operations.
  • Experience with Active Directory, remote desktop tools, and ticketing system.
  • Perform regular maintenance for phone, computer, printers, network system and all technical equipment.
  • Implement new technologies, perform remote maintenance, and provide accurate information to customers and business.
  • Assist in technical upgrading and maintaining of entire desktop systems.
  • Grant users’ access, update customers information and statuses.
  • Conduct Analysis and troubleshooting remotely and in person, determining the best solutions based on provided details.
  • Remote Support tools TeamViewer, Desktop central ,Teams, Bomgar and Anydesk.
  • Work with the SAP and SuccessFactors specialists to create test scripts and run UAT before implementations.
  • Adept at collaborating with cross-functional teams to meet deadlines and exceed quality expectations.
  • Leveraging innovative testing strategies to optimize software performance and reliability.
  • Monitor and manage risk

Education

Matric - undefined

Diploma - Information Technology

Vaal University of Technology
01.2020

Skills

Client Relationship Management

Certification

Cybersecurity workshop Certificate, Netcampus GROUP

References

Oriel, Malebye, IT Operations Manager, 0733931376, Komatsu Africa Holdings

Timeline

IT Client Administrator

Komatsu Africa Holdings
03.2023 - 03.2025

Matric - undefined

Diploma - Information Technology

Vaal University of Technology
Palesa Youth MolefeIT Client Administrator