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Palesa Montjane
Senior Sales Executive
Summary
- A qualified Textile designer; a creative and leader in my field. I can be a vital asset to an organization that seeks a vibrant, hardworking, knowledgeable and ambitious individual. These are just a few of the capabilities that make me stand out from the crowd:
- A broad understanding of design and technology; including printing, weaving.
- Have in depth knowledge and understanding in fabric and design.
- In just two years at @homelivingspace I have had rapid growth from furniture consultant to being offered my own store.
- 2 Years after joining Coricraft, I was selected by the retails director to run the flagship store in Johannesburg.
- Moving to Weylandts was a move to expand my knowledge on art and design in an innovative, fast growing and empowering organization.
- High-achieving Senior Sales Executive with drive and expertise to handle any sales challenge. Dedicated to consistently surpassing quotas and diligently pursuing and converting new leads to enhance revenue streams. Energetic and committed to top performance.
Overview
1825
1825
years of professional experience
1
1
Language
Work History
Senior Sales Executive
Weylandts
05.2017 - Current
- Providing an exceptional customer experience
- Building and maintaining customer relationships (day to day customers and corporate customers)
- Operating syspro pos and espresso
- Finding and maintaining new business (black diamonds, developments, etc.)
- Monthly and yearly targets achieved
- Interior design services offered
- PowerPoint interior design presentations in line with company values and brand pillars
Store Manager
Coricraft
12.2015 - 05.2017
- Sourcing and finding new business
- Monitoring overtime and salaries - staying within company budgets
- The full understanding of running and implementing a stocktake
Store Manager
@home Irene Village Mall
07.201 - 12.201
- Turnover, Stock turn, people performance and expenses are inline with business requirements
- Monitoring ROAM (Return on asset management) score to ensure increase on a monthly basis
- Implementation and follow through of a monthly action plan to increase the ROAM score
- Succession planning to be in place for all positions in store
- This also includes when staff gets disciplined and/or dismissed to ensure the gap is filled
- Delegation of daily duties to management and staff and regular follow up to make sure all everyone is doing their part
- Signing of daily admin
- Overseeing stock control and receiving orders, monitoring of overtime - staying within company budgets
- Analyzing and feedback on the BOR (Branch Operating Report)
- Quality issues identified, monitored and reported
- Making sure the audit checks have good results
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Approved regular payroll submissions for employees.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Completed point of sale opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
Caretaking Admin Manager
@homelivingspace
04.201 - 05.201
- Reconciling daily cash and prepare documentation for banking
- Follow-up on activation of new accounts and link customer cards
- Completing of store administrative tasks as per the procedure
- Filing and checking of all daily admin early morning
- Staff sales targets calculated and communicated
- Completing sensitive transaction spot checks
- Complete stationery orders on a monthly basis in line with the BOR and ensure sign off by Store Manager before submitting it
- Handling of disputed purchases as received from Head Office
- Ensuring opening & closing of the store is adhered to according to company procedure and store times
- Processing and follow-up on decorator cards
Caretaking Assistant Manager
@homelivingspace
03.201 - 03.201
- The same as the Store Manager (Above), the difference is you offer support to the Store Manager and take over the roles when the store manager is not in the store
Caretaking Store Manager
@homelivingspace
07.2014 - 02.2015
- Same duties as Store Manager Above
Floor Manager
@homelivingspace
05.201 - 06.201
- Managing sales associates
- Managing floor standards
- Driving turnover, rewards and accounts
- Resolving customer queries, requests and complains
- Daily Admin
- Managing store and customer damages
- Monthly security checks
Furniture Consultant
@homelivingspace
Sandton
05.2013 - 05.2014
- Providing exceptional service to the customers in all areas
- Building better customer relationships
- Operating of POS
- Promote gift registry to customers
- Generating of quotations and follow-up thereof
- Knowledge of Stock levels (in-store and DC) at all times
- Add on sales
- Achieve monthly furniture targets
- Maintain floor standards according to latest style guide
- House keeping - making sure the floor, work area and the furniture is clean
- Promotions implemented on time
- Preparation and procedure for conducting annual and weekly store stock counts and stock takes
Education
Bachelor of Arts - Weaving, Computer Design, Printing, History of Textile Design, Business in Textile Design
Tshwane University of Technology
Pretoria, South Africa 01.2025 - 2012.12
Foundation Art -
Inscape Design College
12-2003
High School Diploma -
Tom Naude Technical High School
Polokwane, South Africa12-2002
Skills
Sales development
Project management
Customer segmentation
Decision-making
Project oversight
Client account management
Strategic planning
Team development
Product knowledge
Product expertise
Sales presentations
Client relationship management
Sales forecasting
Sales development
Professional Development
- Business performance training
- People performance training
- Performance Development Training
- Front-stage leadership skills
- Customer service program
- Survival of the fittest Course
- MAP (Managers Program) candidate with retail relate
- Decorators day
Career Details
- Weylandts, Senior Sales Executive, 05/01/17, current, Providing an exceptional customer experience, Building and maintaining customer relationships (day to day customers and corporate customers), Operating syspro pos and espresso, Finding and maintaining new business (black diamonds, developments, etc.), Monthly and yearly targets achieved, Interior design services offered., PowerPoint interior design presentations in line with company values and brand pillars.
- Coricraft, Store Manager, 12/01/15, 05/01/17, Sourcing and finding new business., Monitoring overtime and salaries - staying within company budgets, The full understanding of running and implementing a stocktake
- @home Irene Village Mall, Store Manager, 07/01/15, 12/01/15, Turnover, Stock turn, people performance and expenses are inline with business requirements., Monitoring ROAM (Return on asset management) score to ensure increase on a monthly basis., Implementation and follow through of a monthly action plan to increase the ROAM score, Recruit and appoint Staff according to company blue print requirements, Succession planning to be in place for all positions instore. This also includes when staff gets disciplined and/or dismissed to ensure the gap is filled., Delegation of daily duties to management and staff and regular follow up to make sure all everyone is doing their part., Signing of daily admin, Overseeing stock control and receiving orders, monitoring of overtime - staying within company budgets., Analyzing and feedback on the BOR (Branch Operating Report), Quality issues identified, monitored and reported., Making sure the audit checks have good results.
- @homelivingspace, Caretaking Admin Manager, 04/01/15, 05/01/15, Reconciling daily cash and prepare documentation for banking, Follow-up on activation of new accounts and link customer cards, Completing of store administrative tasks as per the procedure, Filing and checking of all daily admin early morning, Staff sales targets calculated and communicated, Completing sensitive transaction spot checks, Complete stationery orders on a monthly basis in line with the BOR and ensure sign off by Store Manager before submitting it, Handling of disputed purchases as received from Head Office, Ensuring opening & closing of the store is adhered to according to company procedure and store times, Processing and follow-up on decorator cards
- @homelivingspace, Caretaking Assistant Manager, 03/01/15, 03/31/15, The same as the Store Manager (Above), the difference is you offer support to the Store Manager and take over the roles when the store manager is not in the store.
- @homelivingspace, Caretaking Store Manager, 07/01/14, 02/28/15, Same duties as Store Manager Above
- @homelivingspace, Floor Manager, 05/01/14, 06/30/14, Managing sales associates, Managing floor standards, Driving turnover, rewards and accounts, Resolving customer queries, requests and complains, Daily Admin, Managing store and customer damages, Monthly security checks
- @homelivingspace, Furniture Consultant, 05/01/13, 05/01/15, Providing exceptional service to the customers in all areas, Building better customer relationships, Operating of POS, Promote gift registry to customers, Generating of quotations and follow-up thereof, Knowledge of Stock levels (in-store and DC) at all times, Add on sales, Achieve monthly furniture targets, Maintain floor standards according to latest style guide, House keeping - making sure the floor, work area and the furniture is clean, Promotions implemented on time, Preparation and procedure for conducting annual and weekly store stock counts and stock takes
Attributes
- Work well under pressure.
- I am always willing to learn a new skill or technique and I'm very adaptable to changing needs of the work place. I am open to growth and learning by utilizing my experience to achieve company objective.
- Ability to analyze a client's critical support requirements, selling the solution to the client and successfully implementing the solution.
- Team leader who is able to guide a small or large group.
- Strong with problem solving and solutions.
Interests
Pilates
Timeline
Bachelor of Arts - Weaving, Computer Design, Printing, History of Textile Design, Business in Textile Design
Tshwane University of Technology
01.2025 - 2012.12
Senior Sales Executive
Weylandts
05.2017 - Current
Store Manager
Coricraft
12.2015 - 05.2017
Caretaking Store Manager
@homelivingspace
07.2014 - 02.2015
Furniture Consultant
@homelivingspace
05.2013 - 05.2014
Foundation Art -
Inscape Design College
High School Diploma -
Tom Naude Technical High School
Store Manager
@home Irene Village Mall
07.201 - 12.201
Floor Manager
@homelivingspace
05.201 - 06.201
Caretaking Admin Manager
@homelivingspace
04.201 - 05.201
Caretaking Assistant Manager
@homelivingspace
03.201 - 03.201
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