Palesa Mokgosi
Student
Johannesburg
Summary
An organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, hardworking and passionate job seeker with strong organisational skills eager to secure entry-level job position. Ready to help team achieve company goals. Highly tolerant individual dedicated to supporting safe working environment. Energetic and motivated with extensive knowledge in various subjects, to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Waiter's Assistant
SPUR
09.2018 - 10.2018
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided attentive service and proactively assessed guest needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sales Agent
Table Charm
08.2021 - 12.2021
- Maintained current knowledge of evolving changes in marketplace.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Provided timely feedback from customers to the product development team, contributing valuable insights into potential improvements or enhancements.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Lash Technician
Own Business
01.2023 - 12.2023
- Followed strict safety standards to protect clients from injury or infection.
- Assisted with marketing efforts including social media posts showcasing before-and-after transformations, helping attract new clientele.
- Increased efficiency in application times without compromising quality through continuous practice and skill refinement.
- Increased revenue through effective customer service and inventory management.
- Expanded salon offerings by staying current on industry trends, attending trainings, and obtaining certifications in new techniques and products.
Airbnb Host
Neo Sebitlo
12.2023 - 02.2024
- Developed comprehensive house manual to provide clear instructions for guests during their stay.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Assisted with development and distribution of marketing materials for facility.
- Implemented successful strategies to increase customer satisfaction.
Educational Facilitator
LuOnThought
02.2024 - Current
- Developed diverse lesson plans tailored to individual student needs, fostering academic growth and achievement.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Streamlined communication between school administration, teachers, parents, and support staff by implementing efficient organizational systems for information sharing.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Education
Bachelor of Arts - Human Resources Management
University Of Johannesburg
Johannesburg, South Africa 02.2021 - Current
Associate of Arts - Sales And Marketing Education
University of Johannesburg
Johannesburg, South Africa 04.2001 -
High School Diploma -
Randfontein High School
Randfontein, South Africa 04.2001 -
Skills
Cooperative Learning Experience
Adaptability and Flexibility
Reliability
Effective Communication
Analytical Skills
Student Motivation and Engagement
Computer Literacy and Microsoft Office Suite
Project-based learning
Hobbies
- Personal Development
- Travel
- Writing
Timeline
Educational Facilitator
LuOnThought
02.2024 - Current
Airbnb Host
Neo Sebitlo
12.2023 - 02.2024
Lash Technician
Own Business
01.2023 - 12.2023
Sales Agent
Table Charm
08.2021 - 12.2021
Bachelor of Arts - Human Resources Management
University Of Johannesburg
02.2021 - Current
Waiter's Assistant
SPUR
09.2018 - 10.2018
Associate of Arts - Sales And Marketing Education
University of Johannesburg
04.2001 -
High School Diploma -
Randfontein High School
04.2001 -
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