PALESA LYDIA MOYO

• Improved customer satisfaction ratings by enhancing service customer service and our customer growth was increased by 10% in the last financial year.
• Continuously monitored branch performance against key performance indicators by reaching the store's yearly target and increasing the next year's by 15%.
• Taking corrective actions as needed to ensure objectives were met or exceeded.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• By making sure the processes, policies and procedures of the company are followed.
• Retaining and recruiting employees.
• Training, coaching and developing employees to be effective and efficient.
• Capturing employee's overtime and part-time employee's hours worked.
• Interviewing prospective employees who want to join the company.
• 
  

I