Palesa Maqanda

• Manage client accounts, focusing on internal communications and HTML setup.
• Collaborate with internal teams to deliver tailored solutions, ensuring client satisfaction.
• Provide ongoing support to clients, maintaining strong relationships and addressing the client’s needs
• Increase client satisfaction by building strong relationships
• Raising cost estimates, sharing POs and forecasting
• Assist the client in implementing digital campaigns
• Facilitate client meetings - status meetings
• Upsell additional services

Clients: Seriti Power and Seriti Green

• Maintain and strengthen relationships with stakeholders and clients, ensuring their needs are met.
• Worked closely with the strategy team to help them develop and implement marketing strategies that align with SANRAL goals and objectives.
• Worked closely with the social team, to oversee the production of digital content, including social media posts and website updates.
• Managed the client service team (Account Managers) reporting into the Business Unit Director(BUD)
• Kept client up-to-date on details pertaining to client projects.
• Budget management, including raising CEs, and invoices for different projects.
• Work closely with designers, copywriters, and other creative professionals to produce high-quality digital assets. Meeting: ran weekly status meetings and campaign report meetings with client.
• Travelled with client to different provinces to do live coverage for stakeholder engagements

Clients: SANRAL and Auto Pedigree

• Managed the Vodacom account, overseeing the development and delivery of creative assets.
• Ensured client satisfaction by meeting project deadlines and maintaining clear communication.
• Kept client up-to-date on details pertaining to client projects.
• Budget management
• Build and maintained client relationships

Clients: Vodacom and Castle Lager (AB Inbev)

• Recruited top talent for clients using internal databases, online platforms, and professional networks.
• Conducted face-to-face and telephonic interviews to assess candidate suitability.
• Performed thorough background checks to ensure the quality and reliability of hires.
• Built and maintained strong relationships with clients, understanding their recruitment needs and delivering tailored solutions.
• Sourced and screened candidates for PR roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
• Maintain relationships with candidates

• Developed project plans and managed accounts with internal and external stakeholders.
• Kept client up-to-date on details pertaining to client projects.
• Ensured the timely and successful delivery of creative assets according to client briefs
• Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
• Budget management, including raising CEs, and invoices for different projects.
• Work closely with designers, copywriters, and other creative professionals to produce high-quality digital assets.
• Meetings: ran weekly status meetings and campaign report meetings with client.
• Identified potential upselling opportunities

Clients: MTN, Mercedes Benz and Mondelez

• Built and maintained strong relationships with clients and candidates.
• Conducted telephone and in-person interviews to assess candidate experience and qualifications.
• Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
• Understood clients needs including job requirements, company culture, and long-term hiring goals.
• Screened candidates and conducted interviews.
• Sourced candidates through various platforms.
• Updated candidates' CVs based on company templates.
• Performed job matching and placements.