Palesa Malapile
Sunninghill,Johanneburg
Summary
Results-driven and analytical Junior Business Analyst with a proven ability to identify business needs, analyse data, and optimise processes to enable sound, data-informed decision-making. Demonstrated success in enhancing team efficiency through innovative data analysis and reporting solutions. Offers solid experience in logistics and administrative operations, including order processing, inventory coordination, documentation management, and cross-functional communication. Highly detail-oriented and organised with strong problem-solving capabilities and strategic thinking focused on delivering measurable value and supporting organisational growth.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work history
Junior Business Analyst: Supply Chain Management
ISB Optimus
Sunninghill, Gauteng
07.2025 - Current
- Performed gap analysis, leading to significant improvements in operations.
- Gathered and analysed market data for informed strategic planning.
- Identified areas of improvement through regular audits of business operations.
- Documented all aspects of projects meticulously, ensuring smooth handover processes during staff changes or absences.
- Created detailed project plans outlining key tasks, milestones and deadlines, ensuring timely completion of assignments without compromising on quality.
- Assisted in project management for successful completion of initiatives.
- Collaborated closely with IT department on system upgrades for enhanced functionality and user experience.
- Improved decision-making capabilities with thorough data analysis.
- Streamlined work processes, leading to increased operational efficiency.
- Conducted stakeholder meetings to clarify project requirements and goals.
- Conducted SWOT analyses to identify potential business opportunities.
- Improved efficiency by streamlining logistical processes.
Professional Services Intern
SYSPRO EMEA
Sunninghill, Johannesburg
07.2024 - 06.2025
- Installing and Upgrading SYSPRO 7-8
- Utilized SQL Server 2022 to design and optimize database solutions, executing complex queries and stored procedures to enhance data retrieval and support business intelligence initiatives.
- Knowledge in digitalization, manufacturing, distribution, inventory and administration
- Demonstrated strong presentation skills by effectively communicating feedback and insights to stakeholders, facilitating alignment and driving informed decision-making.
- Practical Business Training: Colour Accounting
Education
Diploma - In Logistics
University of Johannesburg
Auckland Park 01.2020 - 12.2023
Matric -
Waterberg High School
Mokopane, LimpopoSkills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Problem Solving
- Critical Thinking
- Team Collaboration
- Analytical Thinking
- Digital Marketing Fundamental
- Technical Awareness
- Process mapping and flowcharts
- Familiarity with crm systems
- Software development lifecycle knowledge
- Market research methods
- Knowledge of agile methodology
- Knowledge of erp systems (SYSPRO&INFOR)
- Financial statement analysis
- Effective negotiation
- Database administration
- SQL proficiency
- Project management tools
- Process optimisation techniques
- Requirement gathering
- Statistical analysis
- Technical reporting
- SWOT Analysis
- User acceptance testing
- Critical evaluation
Certification
- Level 1 | 2 | 3 Certification: Certified Distribution Solutions Consultant
- Level 1 | 2 | 3 Certification: Certified Manufacturing Solutions Consultant
- Level 1 | 2 | 3 Certification: Certified Inventory Planning Consultant
- Level 1 | 2 | 3 Certification: Certified Administration Solutions Consultant
- Digital Marketing - Hubspot
Reference
Le'Anne, Ponen, Education and User Enablement Manager, leanne.ponen@syspro.com, +27 (0) 65 939 7210, SYSPRO EMEA
SYSPRO Badges
- SYSPRO Reload 2024
- ERP Concepts
- SYSPRO Orientation - SYSPRO 8
- Digitalization Essentials
- ERP Concepts Expanded
- Distribution Essentials
- Administration Essentials
- Manufacturing Concepts
- Financial Essentials
- Schedule-Produce-Distribute
- SYSPRO 8 - Distribution 2023
- SYSPRO 8 - Manufacturing 2023
- SYSPRO 8 Marshalling
References
References available upon request.
Timeline
Junior Business Analyst: Supply Chain Management
ISB Optimus
07.2025 - Current
Professional Services Intern
SYSPRO EMEA
07.2024 - 06.2025
Diploma - In Logistics
University of Johannesburg
01.2020 - 12.2023
Matric -
Waterberg High School