Paballo Superman

Key Responsibilities

• Project planning: Developing project plans, timelines, and schedules, defining project goals and objectives, and identifying project stakeholders.
• Resource management: Allocating resources, including budget, personnel, and materials, to ensure the project is completed within the agreed-upon scope, timeline, and budget.
• Risk management: Identifying potential risks and developing contingency plans to mitigate them.
• Communication management: Ensuring effective communication between project stakeholders, including team members, customers, and other stakeholders.
• Quality management: Ensuring that project deliverables meet the required quality standards.
• Project monitoring and control: Tracking project progress and adjusting the project plan as needed to ensure that the project stays on schedule and within budget.
• Team management: Managing the project team, assigning tasks, providing feedback, and ensuring that team members have the necessary resources to complete their work.
• Change management: Managing changes to the project scope or requirements and ensuring that they are properly documented and communicated to all stakeholders.
• Closeout: Ensuring that all project deliverables have been completed, that the project has been properly documented, and that the project team has been disbanded.

Skills and Responsibilities

As an experienced team leader with 3 years of experience, I have a proven track record of successfully managing teams to achieve their goals and objectives. With expertise in [specific skills such as project management, communication, coaching], I have a strong ability to motivate and inspire team members to perform at their best, while also ensuring that the team is aligned with the organization's overall strategy and objectives. Throughout my career, I have demonstrated my ability to plan and organize work, provide guidance and direction to team members, and resolve conflicts that may arise. With a strong commitment to continuous improvement, I am always seeking out new ways to enhance team processes and workflows. I am excited to leverage my skills and experience as a team leader to help your organization achieve its goals and objectives.

• Setting clear and achievable goals and objectives for the team
• Planning and organizing work to ensure timely and high-quality completion
• Providing direction and guidance to team members, including clarifying roles and responsibilities
• Coaching and mentoring team members to develop their skills and knowledge
• Motivating and inspiring the team to achieve its goals and objectives
• Resolving conflicts that arise within the team
• Monitoring the team's progress and reporting results to senior management
• Ensuring the team is aligned with the organization's overall strategy and objectives
• Facilitating communication and collaboration between team members
• Identifying and addressing any issues that may affect the team's performance
• Conducting performance evaluations and providing feedback to team members
• Ensuring compliance with organizational policies and procedures
• Continuously improving team processes and workflows
• Representing the team in meetings with stakeholders and other teams.

• Key Responsibilities
• Marketing financial products, including: Transactional, Credit, Lending,
• Investments, Smart devices and Insurance
• Handling all customer service queries including complaints and escalations
• Ensuring that legislatives and governance processes are met in line with NCA and FAIS laws
• Administration
• Customer service
• Credit administration
• CRM and Hogan system administration
• Client portfolio management