Motivated young professional with exceptional social skills, communication abilities and customer service background. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Hi, I’m
Paballo Seihleko
Young Professional
Johannesburg
Summary
Overview
2
years of professional experience
5
years of post-secondary education
3
Languages
Work History
Blueberry Hill Hotel Johannesburg
Receptionist Administrator
06.2021 - 08.2021
Job overview
- Handled complaints and questions, and re-directed calls to other team members.
- Coordinated various customer booking requests.
- Scheduled events.
- Kept reception area clean and neat to give visitors positive first impression.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Acted as first point of contact and set appointments for prospective clients.
Blueberry Hill Hotel Johannesburg
Housekeeping Supervisor
09.2021 - 10.2021
Job overview
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Increased employee performance through effective supervision.
- Managed laundry sorting, washing, drying, and ironing.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Blueberry Hill Hotel Johannesburg
Barista
11.2021 - 12.2021
Job overview
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
De La Salle Holy Cross College High SchoolJohannesburg
Tennis Coach
09.2022 - 11.2023
Job overview
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Explained and demonstrated basic tennis techniques to team members.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Promoted positive environment for all athletes, which helped to diminish stress and increase enthusiasm.
Mamma Magic Johannesburg
Sales Promoter
04.2022 - 04.2022
Job overview
- Engaged customers and complied with company script requirements to promote and increase product sales.
- Identified interest in customers by explaining products and services and initiating conversations.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Improved company visibility by meeting with and engaging prospective customers.
Education
High School RandburgJohannesburg
High School Diploma
01.2016 - 12.2020
University Overview
Modules Completed:
English , Afrikaans , Math's , Business Studies , Computer Application Technology , Tourism , Life Science
- Elected Captain of Tennis Team Gr11 through Matric
- Member of Choir Group
- Member of Rugby Team
- Member of Cricket Team
Skills
Appointment scheduling
Accomplishments
Accomplishments
- Placed 1st at the 2019 at the InterHigh School tournament.
- Participated at the Gauteng Central Colors Tennis Tournament 4 years in a row.
Timeline
Tennis Coach
De La Salle Holy Cross College High School
09.2022 - 11.2023
Sales Promoter
Mamma Magic
04.2022 - 04.2022
Barista
Blueberry Hill Hotel
11.2021 - 12.2021
Housekeeping Supervisor
Blueberry Hill Hotel
09.2021 - 10.2021
Receptionist Administrator
Blueberry Hill Hotel
06.2021 - 08.2021
High School Randburg
High School Diploma
01.2016 - 12.2020
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