Paballo Mabusela

This role involves several key responsibilities:

1. Understanding Project Scope:Analyze project initiation documents to grasp the current state (As-Is), identify gaps, and envision the desired solution (To-Be). Scope and impact assessment

2. Stakeholder Engagement: Identify impacted areas and stakeholders, then engage with them to elicit requirements, considering impacts on people, processes, systems, and data.

3. Documentation: Create comprehensive process flow diagrams, data flow diagrams, and mock-up screens to visualize the solution's flow and user experience.

4. Requirement Documentation: Document detailed requirements into Business Requirement Specifications (BRS) or Functional Requirement Specifications (FRS), ensuring clarity and completeness.

5. Risk Assessment:Collaborate with the risk team to identify and assess risks associated with the project.

6. Communication and Presentation: Present change initiatives and solution overviews to the change forum and relevant stakeholders, including business stakeholders, system analysts, developers, testers, and product managers.

7. Support Throughout Lifecycle:Support development, testing, User Acceptance Testing (UAT), and production phases, providing assistance to the team as needed.

8. BI Support:Assist the Business Intelligence (BI) team in developing reports and dashboards.

9. Training Support: Collaborate with the Learning and Development team to create training materials for stakeholders.

10. Progress Reporting:Continuously update business stakeholders on project progress until the product is ready for use.

11. Feedback Collection:Gather feedback from stakeholders once the product is implemented to identify areas for improvement.

12.Incident Management: Manage production incidents with the team to ensure timely resolution and minimize disruptions.

Responsibilities
During training as a junior business analyst , time was dedicated to working closely with a senior business analyst to perform the following business analyst responsibilities within my designated department
•Understand the As-Is and To-Be of the project
• Engage with stakeholders to elicite requirements
•Documented the requirements using BRS/FRS documents
• Performed a walk through of the requirements to the relevant stakeholders
•Release the BRS for sign-off
• provided support for the technical team consisting of system analyst, devs , testers and product manager to implement the solution/change
•Some of the time was dedicated to working with a team of other Graduates from different roles and departments to identify gaps or problems within the business and come up with creative and new solutions to implement