Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

paballo mabetha

Summary

Dynamic professional with a proven track record at Scorpion Legal Protection, excelling in outbound telemarketing and data analysis. Leveraging strong customer relations and social perceptiveness, I consistently achieved sales targets and enhanced client satisfaction. Skilled in quality assurance, I thrive in high-pressure environments, demonstrating resilience and commitment to excellence. Above all this I am an innovative individual with great interpersonal skills and respect for authority, diligent and goal orientated

Overview

4
4
years of professional experience
3
3
Certifications
3
3
Languages

Work History

FIELD AGENT

NDODA FUNERAL SERVICES
08.2024 - 12.2024

LONG HOURS SPENT WALKING VARIOUS DISADVANTAGED AREARS MARKETING THE PRODUCT. THE WEATHER CONDITIONS WERE NOT ALWAYS FAVOURABLE AND SOME INDIVIDUALS DISPLAYED ANIMOSITY OR INTOLERANCE WHEN APPROACHED. HOWEVER PROFESIONALISM WAS ALWAYS MAINTAINED AND THE GOAL ALWAYS PUT FIRST

DATA CAPTURER

SCORPION LEGAL PROTECTION
01.2021 - 08.2023

DATA CAPTURING AS WELL AS DATA ANALYSIS AND DATA HANDLING

Outbound Telemarketer

SCORPION LEGAL PROTECTION
01.2021 - 07.2023
  • Cold called over 20 potential customers per day to help with marketing efforts and increase sales.
  • Provided constructive input during team meetings, helping shape tactics for achieving shared goals more effectively.
  • Achieved sales targets by consistently promoting products and services to potential clients.
  • Collaborated with team members on sales strategies, contributing to overall success of the department.
  • Built rapport with customers by actively listening to their needs and offering tailored solutions.
  • Overcame objections from potential clients by confidently addressing concerns and providing relevant information.
  • Increased customer satisfaction by addressing inquiries and resolving issues promptly.
  • Made 10-15 cold calls per day resulting in client base growth by 5%
  • Consistently met or exceeded performance metrics set forth by management, demonstrating commitment to excellence in role as Outbound Telemarketer.
  • Generated leads through cold calling, resulting in increased business opportunities.
  • Utilized persuasive language while presenting product benefits, converting hesitant prospects into satisfied customers.
  • Reached out to former customers for re-engagement initiatives, successfully re-establishing connections that led to renewed business opportunities.
  • Maintained a high call volume to maximize outreach efforts and drive results.

Education

LLB - LAW

UNIVERSITY OF PRETORIA
PRETORIA SOUTH AFRICA
04.2001 -

Associate of Arts - COMMUNICATIONS

MT ACADEMY
04.2001 -

Skills

Self-defense tactics

Affiliations

I am a staunch member of the Uniting reformed church in southern africa. I partake in choir as well as a great love for running, at present i have entered various marathons even though i havent won any.

aside from that i have good leadership skills as i was part of my highschool student council and also have good administrative skills as ive been secretary for my choir group for years concurrently

Certification

Matric

Timeline

FIELD AGENT

NDODA FUNERAL SERVICES
08.2024 - 12.2024

DATA CAPTURER

SCORPION LEGAL PROTECTION
01.2021 - 08.2023

Outbound Telemarketer

SCORPION LEGAL PROTECTION
01.2021 - 07.2023

LLB

10-2016

Call center operations

01-2016

Matric

12-2011

LLB - LAW

UNIVERSITY OF PRETORIA
04.2001 -

Associate of Arts - COMMUNICATIONS

MT ACADEMY
04.2001 -
paballo mabetha