OZIAS RUNZIRWAYI
BUSINESS OPERATIONS MANAGER
Johannesburg
Summary
Dedicated and results-oriented professional with extensive experience in hospitality and management roles. Adept at organizing and planning events, with exceptional communication skills and a proven track record of effective team leadership. Skilled in Microsoft Office Suite and PA system operation. Experienced in advanced driving techniques and technical operations, including grader operation. Proactive problem-solver with a dynamic approach to work, seeking opportunities to leverage expertise in a new professional environment.
Overview
26
26
years of professional experience
1
1
Language
Work History
Barman / waiter
Saint German Restaurant
11.2024 - Current
Southern Sun Hyde Park Sandton Hotel
05.2022 - 11.2023
- Offered personalized service and ensured customer satisfaction
- Maintained restaurant cleanliness and sanitation
- Managed table turnovers and seating arrangements efficiently
- Adapted to various roles, enhancing overall operational effectiveness
Intercontinental Sandton Towers Hotel
03.2019 - 04.2021
- Provided attentive service, took orders, and served food and beverages promptly
- Collaborated with kitchen staff to ensure timely order delivery
- Maintained restaurant cleanliness and organization
- Supported coworkers and contributed to a positive team environment
Manager
Builder's Connect Hardware
01.2018 - 02.2019
- Managed daily store operations, overseeing inventory, sales, and customer service
- Implemented strategies to enhance workflow efficiency and boost sales revenue
- Trained and supervised staff to maintain high service standards and a positive work environment
- Controlled budgeting, expenses, and financial reporting to support business growth
Waiter
Fego Restaurant
02.2017 - 12.2017
- Offered personalized service and ensured customer satisfaction
- Maintained restaurant cleanliness and sanitation
- Managed table turnovers and seating arrangements efficiently
- Adapted to various roles, enhancing overall operational effectiveness
Waiter
Full Stop Restaurant
05.2018 - 01.2017
- Provided attentive service, took orders, and served food and beverages promptly
- Collaborated with kitchen staff to ensure timely order delivery
- Maintained restaurant cleanliness and organization
- Supported coworkers and contributed to a positive team environment
Waiter / Barman / Floor Manager
Garden Shop Restaurant
05.2002 - 01.2012
- Handled waiter, barman, and floor manager duties efficiently
- Prepared and served beverages, managed inventory, and handled transactions
- Led waitstaff, provided guidance, and ensured high-quality service
- Enforced cleanliness, hygiene, and safety standards in compliance with regulations
Waiter / Floor Manager
Toula's Bakery, Bistro & Deli
01.1999 - 12.2001
- Provided excellent customer service, took orders, and addressed inquiries promptly
- Assisted in managing seating, reservations, and ensuring cleanliness standards
- Trained new staff and ensured adherence to company policies and service standards
- Coordinated with kitchen staff to optimize front-of-house and back-of-house operations
Education
Diploma in Business Management & Entrepreneurship - undefined
Alison Courses
Diploma in Pharmacy Technician - undefined
Alison Courses
Diploma in Health and Social Care - undefined
Alison Courses
Diploma in First Aid and Safety - undefined
Alison Courses
Diploma in Leadership & Management Styles - undefined
Alison Courses
Diploma in Caregiving - undefined
Alison Courses
Diploma Nursing and Patient Care - undefined
Alison Courses
Certificate in Hospitality Management Studies Hotel Operations - undefined
Alison Courses
Certificate in Winery - undefined
Alison Courses
Certificate in Food and Beverage Management - undefined
Alison Courses
Certificate in Leadership and Management Skills for Business - Managing Employees - undefined
Alison Courses
Skills
Communication
Role Delegation
Advanced Technical
Microsoft Office Suite
Advanced Driving
Operations of a Grader
Organizing & Planning
PA System and Sound
Troubleshooting of POS
Events Techniques
Systems
Inventory
Attending multiple customers
Changing beer kegs
Hospitality service expertise
Licenses
- Code 14
- Code 10
Strengthsandexpertise
- Communication
- Role Delegation
- Advanced Technical
- Microsoft Office Suite
- Advanced Driving Techniques
- Operations of a Grader
- Organizing & Planning Events
- PA System and Sound Systems Troubleshooting
Timeline
Barman / waiter
Saint German Restaurant
11.2024 - Current
Southern Sun Hyde Park Sandton Hotel
05.2022 - 11.2023
Intercontinental Sandton Towers Hotel
03.2019 - 04.2021
Waiter
Full Stop Restaurant
05.2018 - 01.2017
Manager
Builder's Connect Hardware
01.2018 - 02.2019
Waiter
Fego Restaurant
02.2017 - 12.2017
Waiter / Barman / Floor Manager
Garden Shop Restaurant
05.2002 - 01.2012
Waiter / Floor Manager
Toula's Bakery, Bistro & Deli
01.1999 - 12.2001
Diploma in Business Management & Entrepreneurship - undefined
Alison Courses
Diploma in Pharmacy Technician - undefined
Alison Courses
Diploma in Health and Social Care - undefined
Alison Courses
Diploma in First Aid and Safety - undefined
Alison Courses
Diploma in Leadership & Management Styles - undefined
Alison Courses
Diploma in Caregiving - undefined
Alison Courses
Diploma Nursing and Patient Care - undefined
Alison Courses
Certificate in Hospitality Management Studies Hotel Operations - undefined
Alison Courses
Certificate in Winery - undefined
Alison Courses
Certificate in Food and Beverage Management - undefined
Alison Courses
Certificate in Leadership and Management Skills for Business - Managing Employees - undefined
Alison Courses