Owethu Xhegwana
Unemployed
Cape Town
Summary
I am a young innovative individual who is a problem-solver, team player with leadership capabilities and qualities, excellent customer service skills with professional telephone etiquette and a willingness to learn and expand my knowledge and experience in what ever field I work in.
Overview
6
6
years of professional experience
Work History
Till Operator
Woolworths
09.2022 - 02.2023
- Handled cash, credit, and debit transactions with precision, ensuring accurate drawer counts at the end of shifts.
- Exhibited strong attention to detail while verifying customer identification for age-restricted purchases.
- Assisted in training new till operators, sharing best practices and company policies to improve overall team performance.
- Aided in maintaining store security protocols through vigilant observation of potential risks or suspicious activity within the retail space while manning the till area.
- Ensured compliance with company policies regarding refunds, exchanges, and discounts while processing transactions.
Till Operator
Woolworths
12.2018 - 01.2019
- Adhered strictly to company cash handling policies and procedures, minimizing discrepancies and maintaining accountability for till funds.
- Contributed to increased sales by promoting store loyalty programs and special offers to customers during checkout.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Processed refunds and exchanges in accordance with company policy.
Personal Assistant
Omapath Shuttle Services
01.2017 - 10.2018
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Business - B.com General
University of Western Cape
04.2001 -
Matric Certificate -
CBC St John's
Parklands, Cape Town 04.2001 -
Skills
Cash handling expertise
POS System proficiency
Accurate Transactions
Professionalism and Courtesy
Patience and Empathy
Cash Drawer Balancing
Customer service excellence
Currency counting
Calendar Management
Client Relations
Childcare experience
Microsoft Office proficiency
Errands
Multitasking and Organization
Valid Driver's License
Reading
I like to read self-help and self-development books because one of the ways to grow the mind is through knowledge and it appeals to my interest and passion for psychology.
Photography
I like to capture moments and memories, I also love creating content and photography allows me to explore that.
Timeline
Till Operator
Woolworths
09.2022 - 02.2023
Till Operator
Woolworths
12.2018 - 01.2019
Personal Assistant
Omapath Shuttle Services
01.2017 - 10.2018
Bachelor of Business - B.com General
University of Western Cape
04.2001 -
Matric Certificate -
CBC St John's
04.2001 -