Owethu Xhegwana
Unemployed
Cape Town
Summary
I am a young innovative individual who is a problem-solver, team player with leadership capabilities and qualities, excellent customer service skills with professional telephone etiquette and a willingness to learn and expand my knowledge and experience in what ever field I work in.
Overview
6
6
years of professional experience
Work History
Till Operator
Woolworths
09.2022 - 02.2023
- Handled cash, credit, and debit transactions with precision, ensuring accurate drawer counts at the end of shifts.
- Exhibited strong attention to detail while verifying customer identification for age-restricted purchases.
- Assisted in training new till operators, sharing best practices and company policies to improve overall team performance.
- Aided in maintaining store security protocols through vigilant observation of potential risks or suspicious activity within the retail space while manning the till area.
- Ensured compliance with company policies regarding refunds, exchanges, and discounts while processing transactions.
Till Operator
Woolworths
12.2018 - 01.2019
- Adhered strictly to company cash handling policies and procedures, minimizing discrepancies and maintaining accountability for till funds.
- Contributed to increased sales by promoting store loyalty programs and special offers to customers during checkout.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Processed refunds and exchanges in accordance with company policy.
Personal Assistant
Omapath Shuttle Services
01.2017 - 10.2018
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Business - B.com General
University of Western Cape
04.2001 -
Matric Certificate -
CBC St John's
Parklands, Cape Town 04.2001 -
Skills
Cash handling expertise
undefinedReading
I like to read self-help and self-development books because one of the ways to grow the mind is through knowledge and it appeals to my interest and passion for psychology.
Photography
I like to capture moments and memories, I also love creating content and photography allows me to explore that.
Timeline
Till Operator
Woolworths
09.2022 - 02.2023
Till Operator
Woolworths
12.2018 - 01.2019
Personal Assistant
Omapath Shuttle Services
01.2017 - 10.2018
Bachelor of Business - B.com General
University of Western Cape
04.2001 -
Matric Certificate -
CBC St John's
04.2001 -
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