

Productive Front Office Supervisor with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records. Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills. Humble Front Office Supervisor with 12 years of experience and comprehensive understanding of leading through example. Successful at calmly multitasking during high-demand situations and streamlining processes without steamrolling functionality. Commended for consistently driving team success through company procedures enforcement and personnel training. Proficient in various software and database management. Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Invoicing and billing
Proficient in Roomseeker
Proficient in Ms Word, Ms Excel and Outlook
Documentation and control
Inquiry response
Issue handling
Staff supervision